Work data for insider risk

Run an insider risk program HR and legal both signed off on

The build is rarely what stops an insider risk program. Insightful runs on the seats you name, at a capture depth documented before anything is deployed.

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“We scaled to 30,000+ contractors without losing millions to work fraud.”
Shaun VanWeelden
Head of CX & Ops, Mercor
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"With Insightful, we address issues in real time — so we're far more proactive than reactive with our employees."
Nathan Yap
CEO, SupportZebra
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"When we started with Insightful, productivity was in the high 70s. Now we're at 92% — and people come asking, 'How did I do today?' It's gamified their work."
Brett Vance
Agency Owner, Farmers Insurance
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"Insightful shows us the when, where, and what of problems. Not micromanagement — transparency."
Grant Knaggs
COO, Caduceus Health
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“It’s very easy to learn and understand how Insightful works.”
Willmar Marin
Chief Strategy Officer, Lean Solutions Group
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5,000+ teams worldwide run a scope their own reviewers have read in full.

Take a scope into the review, not a capability

Without Insightful

Without Insightful

The proposal comes back again

Security scopes it, HR reads it as surveillance, and the round starts over.

The boundary is a promise

A capability with a limit somebody has undertaken to configure afterwards.

Nobody can say what it captures

The depth is a conversation, so every reviewer imagines a different one.

One country's answer breaks it

Employment law disagrees across borders and the program has one setting.

Nobody audits the auditors

The evidence is handled, and no record says who opened it or when.

Insightful logo

With Insightful

One proposal, three signatures

Security, HR and legal answer the same document rather than three of them.

The boundary is the seat list

The program covers the seats you name and has no reach outside them.

The depth is written down first

Published signal by signal, versioned and dated, before anything installs.

The setting follows the group

Scope, depth and deployment are set per group, so one program travels.

The case has its own record

Every administrative action is held in a trail no user in your account can alter.

No credit card required

Get an answer, not another round

What a reviewer reads

The document a security review asks for

What is collected, on whom and at what depth is published signal by signal, versioned and dated. Insightful captures the metadata of work and never its content, and the controls narrowing it are yours.

Encryption and residency
AES-256 at rest, TLS 1.2 in transit, keys in Google Cloud KMS. Residency in the US, the EU and Saudi Arabia, or on-premise.
Who can open which case
Alerts route to whoever owns that scope, and a manager sees only the ones they created. Department-scoped admin roles are in development.
What is never captured
No keystroke logging at any tier, no audio or video, no message or file content. Work setting is read from the network, never from GPS.
Insider risk management

The three questions a program has to answer

A scope tells you where to look. These three tell you what the look turns up, and which of them is somebody else's question entirely.

What is running that nobody approved?

The applications and sites in use on a managed device, which is where a risk scope usually starts.

What did the session hold?

Which applications and pages were open, in order and timestamped. A Workspace Security add-on on Enterprise plans.

Is this about billed hours instead?

Hours that were never worked rather than access that was misused. A different page answers that.

Client results

Programs that cleared the review they stalled in

Security teams that took a scope into the review rather than a capability, and came out with an approval rather than another round of questions.

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With Insightful, we address issues in real time — so we're far more proactive than reactive with our employees.
productivity tips work from homeproductivity tips work from home
We secure and manage our devices virtually on our network and use 24/7 monitoring to keep our clients’ data secure. For us, Insightful is an important security function.
productivity tips work from homeproductivity tips work from home
We trust our employees that they’re doing what they’re supposed to do, but with Insightful we have the ability to validate that trust.

Every system the case has to reach, connected

Audit records export into your SIEM, identity and directory sync sets who sits in scope, and 50+ integrations cover the rest. You can talk to your work data with MCP connectors.

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The review wanted a scope, not a capability

Ten licences across an organization is a proposal HR can answer. Scope one to a named group, document what it captures, and take both into the review.
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FAQ

What security and people leaders ask us most

Will HR approve this, and what usually decides it?

Not on the product's merits alone. Four things decide a review: scoping to specific seats, stating the capture depth before deployment, blurring screenshots by default, and giving each employee their own record. All four are settings agreed before anything is deployed rather than adjustments made after an objection. The one that is not a setting is how you deploy. We recommend a visible rollout, stealth is supported, and an HR function that learns about a stealth deployment after the fact is a conversation no configuration gets you out of.

What is insider risk management?

Insider risk management is reducing harm from people who already hold legitimate access, through a defined program covering what is collected, on whom, for how long and who may see it. Detection is rarely where a program dies. Agreeing a scope that security, HR and legal will all put a name to is, which is why Insightful sets the seats in scope and the capture depth per group before anything is deployed. The program is the deliverable here. The capability is what it runs on.

How is this different from insider threat detection?

Detection is the capability, which is surfacing the signal. This is the program around it: the scope, the approval, the evidence handling and the record of who looked at what. Buying the capability without the program is how you end up with alerts nobody is authorized to open. The Insider Threat Detection page covers the capability side, and the two are worth reading in that order.

Do you offer keystroke logging at any tier?

No. Insightful is a work insights platform. It collects hours, application use and meeting load from desk-based teams and reports them by team, each measure against the period before. It does not capture keystrokes and does not record audio or video, at any tier or on any plan. It is not a setting that can be turned on. Screenshots are blurred by default and switch off per application, per team or per person, and unblurring one is a deliberate action rather than a setting somebody leaves on. If a program you are designing needs keystrokes, this is the wrong tool and we would rather say so now than in month three.

Can we run this in one jurisdiction and not another?

Yes, and that is the normal shape for a program clearing a review in more than one country. Seats, capture depth and deployment mode are three settings, each set per group, which is what makes one program workable across countries whose employment law does not agree. Where the data sits is a separate setting again: the US, the EU, Saudi Arabia, or on-premise. It also means one program becomes several documents, and somebody has to own keeping them current.