Seeing what employees are working on in real-time enables you to identify and address productivity dips. Plus, capacity planning helps ensure you are never overstaffed or understaffed.
Insights that Streamline All Parts of Retail Back Office
Create sustainable productivity with productivity metrics, trends and see what impact work location has on performance.
Gain clear visibility into your team’s activity, time and attendance wherever they work.
Map activities that go into your handling processes to identify ways to make them more efficient and effective.
Gain insights into productivity levels when working from home vs. the office, then use them to design your optimal work model.
Manage your resources more effectively and ensure you are always appropriately staffed, so you avoid the costs of overstaffing or understaffing.
Whether your team uses chat, email or phones, process insights show you how you can more efficiently and effectively handle service requests to improve outcomes.
Get accurate time and attendance reports, wherever your team works. Including alerts about lateness and absence.
Do better performance reports based on objective performance data, like productivity metrics, time worked and attendance records.
Easily export your time and attendance data from Insightful to your finance software to quickly create accurate, data-backed payroll.
Optimize your logistics processes and inventory management with insights that map the activities that go into them, identifying bottlenecks and areas for improvement.
Get valuable insights into how your team uses your technology systems and ensure you have the right tools to streamline your logistics and purchasing processes.
Capacity planning insights help you understand staffing needs throughout high and low seasons, saving you from being crippled by overstaffing or understaffing.
Better Manage Productivity & Staffing
Learn How Chicago’s Retail Scene streamlined hybrid work.
Discover actionable strategies to combat digital distractions.
Learn how to manage these work arrangements with Insightful.