Remote work

Remote Employee Monitoring Software for Clearer Visibility

Time and activity data for remote employees and contractors, across time zones. Nobody has to report their hours.

Desk-based knowledge work.
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*Full access. No credit card required.
Voted Best Value in Workforce Analytics
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Insightful software features shown on product dashboard: Productivity Trends, Activities/Timeline and Office vs. Remote
“We scaled to 30,000+ contractors without losing millions to work fraud.”
Shaun VanWeelden
Head of CX & Ops, Mercor
Case Study
"With Insightful, we address issues in real time — so we're far more proactive than reactive with our employees."
Nathan Yap
CEO, SupportZebra
Case Study
"When we started with Insightful, productivity was in the high 70s. Now we're at 92% — and people come asking, 'How did I do today?' It's gamified their work."
Brett Vance
Agency Owner, Farmers Insurance
Case Study
"Insightful shows us the when, where, and what of problems. Not micromanagement — transparency."
Grant Knaggs
COO, Caduceus Health
Case Study
“It’s very easy to learn and understand how Insightful works.”
Willmar Marin
Chief Strategy Officer, Lean Solutions Group
Case Study
Work Intelligence Trusted by Teams from AI Hyperscalers to the Fortune 500
30,000+
Contractors on one record

Scaled without losing millions to work fraud.

92%
Agency productivity

Up from the high 70s at one Farmers agency.

5x
Team growth

Scaled with schedule adherence held above 90%.

Remote work

Stop chasing remote teams for updates

Most remote teams report hours and progress after the fact. Insightful records them on each work computer as the work happens.

Without Insightful

Without Insightful

Updates are self-reported

You learn about the week from what people chose to write down.

Time zones hide the gaps

Half the team works while you sleep, so a stalled task shows up late.

Contractor hours come on invoices

Agency and contractor time is billed from timesheets nobody checks.

Overload is hard to see remotely

Someone works late for a month, and nobody notices until deadlines slip.

Headcount asks rest on anecdote

A manager says the team is stretched. Nobody can show the hours.

Insightful logo

With Insightful

Hours recorded as work happens

Active and idle time, apps and projects, captured on the work computer.

One view across time zones

Hours and schedule adherence for every location, in local working time.

Contractors on the same record

Contractors set up like employees, with a scoped login for clients.

Workload balanced on real hours

Hours, meetings and after-hours work by person, before deadlines slip.

Capacity planned from hours

Utilization by team and person, so hiring rests on recorded hours.

No credit card required
Built for distributed teams

Will it work for your remote team?

If the work happens at a computer, yes, wherever that computer is. Employees, contractors and teams in other countries use the same desktop application and reports.

Contractors included

Teams in any country

No seat minimum

Pick where data sits

Mercor scaled to 30,000+ contractors without losing millions to work fraud.

Read the Mercor story
One workspace holding employees, contractors and an agency team across four countries.

Desk-based work only. No mobile app and no GPS, so field, driving and warehouse teams need a different tool.

See your remote team's week in one report

Security

One security standard in every country

Capture settings are set per team before rollout. A team under stricter local rules can run a narrower setup than the rest of the company.

Certified and compliant
SOC 2 Type II and ISO 27001 certified. HIPAA, GDPR and CCPA compliant. Documentation is available under NDA.
Data where you need it
Data residency in the US, the EU or Saudi Arabia, or on-premise. AES-256 at rest, TLS 1.2 in transit.
What it never captures
No keystroke logging, webcam or microphone. Screenshots run only where you switch them on.
Customer stories

Trusted by 5,000+ Teams Worldwide

Remote operations leaders on what changed once the hours were visible.

productivity tips work from homeproductivity tips work from home
We scaled to 30,000+ contractors without losing millions to work fraud.
productivity tips work from homeproductivity tips work from home
When we started with Insightful, productivity was in the high 70s. Now we're at 92% — and people come asking, 'How did I do today?' It's gamified their work.
productivity tips work from homeproductivity tips work from home
Insightful shows us the when, where, and what of problems. Not micromanagement — transparency.

Connect the tools your remote team runs on

Jira, Asana, ClickUp, GitHub, BambooHR and 50+ others. Time on projects lands where your team plans the work.

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Explore Insightful Apps Directory
Top Rated Software Globally. Loved by Customers.

Manage remote teams on recorded hours

Seven days of recorded hours across every remote team and time zone, with no timesheets to collect.
No credit card required
FAQ

What remote team leaders ask us most

How it works, who it fits and where the data sits, for teams that work remotely.

What Is Remote Employee Monitoring Software?

Remote employee monitoring software analyzes how distributed teams spend their work hours. It empowers work-from-home teams by combining automated time tracking, app and website usage, and productivity trends in a single platform. Unlike invasive surveillance, Insightful's approach to work-from-home monitoring software focuses on work patterns rather than personal content, with no keystroke logging.

Why do remote teams need a remote worker tracking system?

Remote work monitoring software ensures your people are working as scheduled with the expected output. This keeps your productivity high wherever your team works from and enables you to continue to offer the WFH flexibility that modern employees want.

Does Insightful use keystroke logging?

No. Insightful tracks time, activity, and app and website usage without logging what employees type. It shows how work happens, not the content of individual keystrokes.

Does Insightful work for a field, driving or warehouse team?

No. Insightful is a work insights platform. It collects hours, application use and meeting load from desk-based teams and reports them by team, each measure against the period before. It runs on the Insightful desktop application installed on a computer, and there is no mobile app and no GPS layer. It fits a remote team already working at a computer for most of the day: support, finance, claims, engineering, back office, customer operations. A workforce whose remote work happens in a vehicle, on a job site or on a warehouse floor is a better fit for a mobile-and-location tool.

Does it work for contractors and outsourced teams, not just employees?

Yes. Contractors, BPO agents and agency staff are set up the same way as employees, and a client login gives an end client a scoped view of the hours worked against their account without giving them access to the rest of the workspace. Hours come from the desktop application rather than from anyone's self-reported entry, so they are measured as work happens, not reconstructed afterwards. Mercor uses this at 30,000-plus contractors.

How many seats does this need to make sense?

There is no minimum. The 7-day trial is full access with no card. The reporting earns its keep once there are enough people that a manager can no longer hold the week in their head, which in practice is somewhere around fifteen to twenty.

Can we run this across multiple countries, and where does the data sit?

Yes. Data residency is available in the US, the EU and Saudi Arabia, with on-premise deployment for organizations that need the data inside their own perimeter. Capture settings are set per team, so a team in a jurisdiction with stricter rules can run a narrower configuration than the rest of the organization.

What is the best remote employee monitoring software?

The best remote employee monitoring software combines automatic time tracking, activity insights, and productivity trends without invasive surveillance. Insightful fits that criteria, pairing enterprise-grade security with employee-facing dashboards that allow tracking to be transparent rather than one-directional.