Workforce Analytics

Communication Report: See What's Eating Your Team's Focus Time

Meetings and messages rarely add up to one number anywhere. See exactly how much of the day goes to communication and how much is left for focused work, broken down by team, app, and person.

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Coordination time hides in plain sight

Scheduled meetings show up on a calendar. Ad-hoc calls and messages don't. Both eat into the day, and without one view of both, it's a guess whether a team's schedule is the problem.

Put one number on the whole day

Communication Report gathers meetings, ad-hoc calls, messaging, and email data into one communication analytics view, then shows what’s left for focus time. Connect a calendar, and the report also splits scheduled meetings from ad-hoc calls, widget by widget.

Communication Load

See Communication Time and Focus Time split automatically, as a daily average or a total.

Meeting and Messaging Details

Break meetings down by type, size, and frequency. Break messages down by type and time of day.

App Breakdown

See which tools carry the day's communication, from Slack to Google Meet.

Employee Breakdown

Compare meeting, call, message, and focus time across a team, searchable by name and exportable.

Feature Tour

See how it works

See Communication Report in action.

SUCCESS STORIES

Trusted by 5,000+ Teams Worldwide

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Learn how this gaming company improved schedule adherence with Insightful, scaling their workforce 5x while maintaining operational efficiency.
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Minimizing Work Fraud While Hyperscaling: How Mercor Grew To 30,000+ Contractors Without Losing Millions
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By giving managers real-time visibility into workflows and well-being, this pan-African payments provider built a thriving remote-first team—powered by Insightful’s actionable workforce insights.
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Protect your team’s focus time today

See where communication is working as planned, where it crowds out heads-down work, and where it breaks down: backed by your own team’s numbers. Included on every Workforce Analytics plan.
No credit card required

FAQ

How is this different from my calendar app's own meeting analytics?

Calendar analytics only see what's on the calendar. Communication Report adds ad-hoc calls and messaging on top of scheduled meetings, so the Communication Time number reflects the whole day, not just what got booked.

Do I need a calendar connected to use this?

No. Communication Load, Communication over Time, App Breakdown, Messaging Details, and Employee Breakdown all work without one. Connecting Google Calendar or Microsoft Outlook Calendar adds the Scheduled Meeting Details widget and splits scheduled meetings from ad-hoc calls.

Does Communication Report read message content?

No. It counts messages and their timing: direct, channel, or thread, and whether they land during or after working hours. It doesn't show what was written.

Does this show individual employees, or only team totals?

Both. Communication Load and the trend widgets default to a team or org view. Employee Breakdown shows the same metrics by person, so a manager or admin with report access can see whether the load is spread evenly across a team.

What happens to my data if I disconnect a calendar later?

The moment you disconnect your calendar, Scheduled Meeting Details widget will not provide data anymore. Historical data will still be visible.

Is Communication Report the same as a meeting notetaker or transcription tool?

No. Tools like Fathom or Granola capture what was said in a meeting. Communication Report only totals how much time meetings, calls, and messages take, and what’s left for focused work. It doesn’t record, transcribe, or store what was discussed.