Workforce Analytics

Workforce analytics software that shows where margin leaks, by team

Hours alone don't show which team is stretched and which has slack. Insightful compares capacity, productivity, workload and risk across teams, so you can fix staffing and delivery before margin moves.

Desk-based knowledge work.
WindowsmacOSLinux
Full access. No credit card required.
Voted Best Value in Workforce Analytics
by
and
G2 Leader Summer 2026
G2 Momentum Leader Summer 2026
G2 High Performer Summer 2026
G2 Easiest Admin Mid-Market Summer 2026
G2 Easiest To Do Business With Enterprise Summer 2026
“We scaled to 30,000+ contractors without losing millions to work fraud.”
Shaun VanWeelden
Head of CX & Ops, Mercor
Case Study
"With Insightful, we address issues in real time — so we're far more proactive than reactive with our employees."
Nathan Yap
CEO, SupportZebra
Case Study
"When we started with Insightful, productivity was in the high 70s. Now we're at 92% — and people come asking, 'How did I do today?' It's gamified their work."
Brett Vance
Agency Owner, Farmers Insurance
Case Study
"Insightful shows us the when, where, and what of problems. Not micromanagement — transparency."
Grant Knaggs
COO, Caduceus Health
Case Study
“It’s very easy to learn and understand how Insightful works.”
Willmar Marin
Chief Strategy Officer, Lean Solutions Group
Case Study
5,000+ teams worldwide use Insightful to see where the work week goes
Customizable Homepage

Open on the numbers your role owns, with Customizable Homepage

Executives, managers and admins don't read the week the same way. Pick the widgets and KPI cards you need, drag them into place, and they are waiting each time you log in. Every view follows the permissions of the person logged in.

Customizable Homepage walkthrough.

Busy? Get a TLDR of this Page:
Summarize With AI
How it works

How a week of activity becomes a staffing decision

Insightful captures the work, sets each team against its own period before and against the other teams, and shows where to act. You make the call with the record in front of you.

Activity

Hours, apps and meetings, captured as people work

Patterns

Each team against the period before

Comparison

Teams compared on rules set per team

Decisions

Staffing, delivery and spend, settled on the record

No keystrokes, no webcam, and in a visible rollout each employee sees their own record.

Features

The record behind every staffing, billing and tooling call

Each feature reads the same record, so the hours in one report match the hours in the next. Turning one on is a settings change, not another deployment.

Workload Distribution

Sorts each team into over-, optimally and underutilized against a range you set, so work moves before someone burns out. On Enterprise plans.

Productivity Trends

Shows utilization and productive time for every team against the period before, so a stretched team shows before an SLA slips.

Real-time Insights

Shows who on each team is working, idle or not yet started, so a coverage gap gets fixed during the shift, not after it.

Productivity Labeling

Sets which apps and sites count as productive for each team, so one team's core tool never counts against another.

Communication Report

Splits each team's day into Communication Time and Focus Time, so you can see which meetings are eating the week.

Location Insights

Compares productive time across office, remote and hybrid days by team, so hybrid policy rests on output. Team level, never GPS.

Apps & Website Usage

Ranks every application by real use and flags tools nobody rolled out, so a seat gets cancelled before it renews. TRG cut tool costs 56%.

AI Adoption

Shows daily AI users, idle paid seats and each team's place on the Adoption Maturity Matrix, so enablement goes where use is lowest.

Time Tracking

Records hours as people work and sends every manual entry to a named approver, so payroll and invoices run on approved hours.

Schedule Adherence

Tracks late clock-ins, absences, overtime and undertime against each schedule, so a coverage gap shows before the shift ends.

Irregular Behavior Alerts

Flags mouse jigglers, auto-clickers and other emulated activity with a screenshot at the trigger, so faked hours never reach an invoice.

Screen Monitoring

Takes periodic screenshots with passwords, banking details and private messages blurred by default, for reviews that need visual context.

Product tour

See Workforce Analytics in action

Walk through Workforce Analytics with sample data before you book a call.

Operations, HR, Finance, Security

One record, read by Operations, HR, Finance and Security

Each team sees the part of the week it owns, with the same numbers underneath.

Staff to capacity, not headcount
Utilization and productive time by team show where the slack is before a headcount request goes up.
See workload between surveys
Meeting load against Focus Time, by team, so overload gets fixed before it shows up as attrition.
Labor cost beside income, by project
Pay and bill rates price the hours, so a project that runs over shows before the month closes.
Answers ready before the review
Screenshots blur sensitive data by default, no keystroke is logged, and the SOC 2 Type II report is ready under NDA.
No credit card required
HRIS integrations

Your HRIS, connected on every plan, never sold as an add-on

Workday, BambooHR, HiBob, SAP SuccessFactors and more sync every 15 minutes, so new hires land in the right team, leavers stop being tracked, and approved PTO never reads as idle time.

Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Explore Insightful Apps Directory
Customer stories

$2.5M back in three months, and 200,000+ hours a year

productivity tips work from homeproductivity tips work from home
H&CO took back 200,000+ hours a year from manual timesheets, across 1,500+ professionals in 30+ countries.
productivity tips work from homeproductivity tips work from home
Caduceus Health cut call abandonment from 14% to 3% and lifted engagement 30% in its hybrid contact center.
productivity tips work from homeproductivity tips work from home
TRG boosted productivity 76% and cut tool costs 56% with Insightful.
productivity tips work from homeproductivity tips work from home
A leading US bank saved $2.5M on contractor spend in three months, with $10M a year projected.
National Law Firm logoNational Law Firm logo
A national law firm made seven-figure savings and cut 20 to 30 hours from each employee's performance review.
Top Rated Software Globally. Loved by Customers.

Stop running teams on numbers that hide where margin leaks

Activity data arrives the day the desktop app is deployed, and seven days is enough for a first audit of where each team's hours go.
Full access. No credit card required.
FAQ

What Workforce Analytics buyers ask us most

What is workforce analytics software?

Workforce analytics software turns data on how work happens into decisions about capacity, productivity, workload and risk. Insightful collects that data from one desktop application and reports it by team, against the period before, so you can see where performance varies. It will not tell you why a number moved, only which team and which week to ask about.

How is workforce analytics different from time tracking?

Time tracking answers how many hours were worked. Workforce analytics answers where those hours went and how teams compare: which applications, which meetings, how much focus time was left, which team is over capacity. HR analytics is a third thing that reads systems of record such as headcount, tenure and survey results. Insightful does the first two from the same desktop application.

Does Insightful integrate with our HRIS, and does it cost extra?

Yes, on every plan, with no add-on fee. Workday, BambooHR, HiBob, SAP SuccessFactors and other HRIS platforms sync employee records every 15 minutes, assign people to the right teams and deactivate leavers. For nine of them, approved PTO syncs in as well, so leave never reads as idle time.

Does Insightful log keystrokes or read messages?

No keystrokes, ever. Insightful captures which apps and pages are in use and for how long, and the Communication Report counts messages and their timing without reading them.

How long before the data is usable?

Activity data is available the same day the desktop application is deployed. Seven days of use is enough for a first audit of where each team's hours go. Anything entered by hand is flagged as manual and goes to a named approver.

Which roles does it not cover?

Anyone without a primary computer. Workforce Analytics is built for desk-based knowledge work on Windows, macOS and Linux, not a warehouse floor, a retail floor or a driving fleet. Settle that before anyone plans a rollout across every site.

What does workforce analytics software cost?

Workforce Analytics is priced per seat, per month, and HRIS integrations are included. Workload Distribution is available on Enterprise plans. Workspace Security is a paid add-on available on any plan, and it's included on Enterprise. Current pricing is on the pricing page.

How do I choose between workforce analytics tools?

Ask three questions: what does it refuse to capture, are teams compared on rules set per team, and does the HRIS integration cost extra? Your legal reviewer will ask the first one. Our comparison pages set all three out row by row.