Work Data Platform

Work Insights to Drive Bottom Line Efficiency

Discover how work really happens so you can improve your operations and automate workflows. Insightful gives you actionable insights that will boost your margins.

*Full access. No credit card required.
Voted Best Value in Workforce Analytics
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Introducing Work Intelligence
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Work Insights to Drive Bottom Line Efficiency

Discover how work really happens so you can improve your operations and automate workflows. Insightful gives you actionable insights that will boost your margins.

Full access. No credit card required.
Productive time
74%
3 pts
Utilization
81%
2 pts
Idle time / day
48m
6m
Vs last week
+3 pts
Productive Time by Team
This week · avg per person
Productive
Unproductive
Neutral
48 h
36 h
24 h
12 h
0 h
Inbound Care
4 pts
Omnichannel
4 pts
Back-Office
1 pts
Collections
4 pts
Quality
2 pts
Training
2 pts
Inbound Care
29h 36m
2h 18m
6h 24m
Most & Least Productive
Daily average
Teams
Apps
Productive 74%
Neutral 18%
Unproductive 8%
Salesforce
2h 48m
6.2%
Google Sheets
1h 12m
3.4%
Slack
46m
1.8%
YouTube
9m
18.5%
Facebook
6m
11.2%
Teams over capacity
2 of 9
1
Teams with room
3 of 9
1
Meeting share of day
38%
4 pts
Contractor hours / week
1,240
8%
Team Utilization
Teams by status · last 8 weeks
Under
Optimal
Over
9
6
3
0
Aug 10
Aug 17
Aug 24
Aug 31
Sep 7
Sep 14
Sep 21
Sep 28
Teams
Workload distribution · last 30 days
Team
Distribution
Avg.
Conclusion
IC
Inbound Care
81%
Optimally staffed
CO
Collections
62%
Reassign work
BO
Back-Office
51%
Cut contractor hrs
OM
Omnichannel
94%
Add headcount
Paid apps in use
64
Not opened in 90 days
9
Idle AI seats
41
Tools nobody rolled out
5
Applications
Last 90 days
Application
Hours
Last opened
Status
Salesforce
18,420h
Today
Approved
Slack
9,860h
Today
Approved
Jira
4,310h
Yesterday
Approved
ChatGPT (personal)
1,240h
Today
Not approved
Zoom
410h
96 days ago
Idle license
Adoption Maturity
AI use by team · last 30 days
80%
60%
40%
20%
0%
0h
1h
2h
3h
4h
Inbound Care
2:48h · 68% employees
Quality Assurance
0:52h · 58% employees
Back-Office
2:21h · 27% employees
Collections
0:24h · 18% employees
Champions
Regulars
Deep Divers
Dabblers
See your team's real work week by tomorrow.
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Full access · No credit card required
Rebalance teams on evidence, not headcount requests.
Book a Demo
See it on your own team structure
Find idle licenses and unapproved AI in your stack.
Book a DemoOr get the free AI Adoption Scorecard →
“We scaled to 30,000+ contractors without losing millions to work fraud.”
Shaun VanWeelden
Head of CX & Ops, Mercor
Case Study
"With Insightful, we address issues in real time — so we're far more proactive than reactive with our employees."
Nathan Yap
CEO, SupportZebra
Case Study
"When we started with Insightful, productivity was in the high 70s. Now we're at 92% — and people come asking, 'How did I do today?' It's gamified their work."
Brett Vance
Agency Owner, Farmers Insurance
Case Study
"Insightful shows us the when, where, and what of problems. Not micromanagement — transparency."
Grant Knaggs
COO, Caduceus Health
Case Study
“It’s very easy to learn and understand how Insightful works.”
Willmar Marin
Chief Strategy Officer, Lean Solutions Group
Case Study
Work Intelligence Trusted by Teams from Al Hyperscalers to the Fortune 500
AI-FIRST TOOLS FOR AI-FIRST TEAMS

Are you AI ready? Insightful is.

Use Insightful’s AI Adoption Scorecard to self-evaluate your team’s AI use. Or learn how Insightful is built for AI-first teams with our seamless MCP Server. 

AI ADOPTION SCORECARD
Workforce analytics and productivity monitoring, built for the AI era
See where you stand: score your team’s AI transformation in under 3 minutes
with the AI Adoption Scorecard.
MODEL CONTEXT PROTOCOL
MCP Server: your Insightful data with your AI tools
Use Claude, ChatGPT, and more to get real-time answers on team activity, time tracking, productivity, and more. Securely surfaced from your own live data. No exports required.
How Insightful Works

Precision data to drive bottom-line efficiency.

Insightful is the early warning system that turns work activity data into sustainable profits. By measuring system-wide productivity rather than just basic activity tracking, Insightful helps you intervene before KPIs decline.

data insights
COO & CFO: Cut operational waste for measurable bottom-line impact
HR Teams: Spot burnout, drive engagement, and ensure fair workflows
CIO & IT: Get audit-ready visibility, without invasive tracking
Employees: Work with more focus, autonomy, and trust
forbes

Insightful champions employee productivity and privacy

Recognized by Forbes as “the best choice for employee privacy,” Insightful is the tool of choice for people-first organizations.  

By connecting data transparency to employee productivity, Insightful replaces activity tracking tools with a single, real-time decision layer—taking companies from observing work to influencing outcomes.
WORK INTELLIGENCE USED BY 210,000 PEOPLE

Companies get real bottom-line impact with Insightful

$9
million in work fraud prevented every week
“If we were to lose Insightful tomorrow, we wouldn't know how much to pay the experts on our platform or whether the work is really getting done. That would be a disaster scenario."
Artemas Radik
Head of Platform at Mercor
40%
business growth with a remote-first team
"With Insightful, we can do the work of 8 people with just 2 hires—it shows how much more we can achieve with the right tools and data."
Nadine Martin
Head of Business Operations at Peach Payments
75%
reduction in call abandonment rates
“Insightful’s a tool that helps us understand the when, where, and what of problems. It’s not about micromanagement; it’s about transparency.”
Grant Knaggs
COO, Caduceus Health
Trusted by enterprises and startups for compliance, integrity, and security 
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Point Business Process Partners Logo: Strategic partners delivering tailored business process optimization
Farmer's Insurance Logo: Trusted insurance services protecting what matters most to you

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50+ INTEGRATIONS

Insightful works with the tools you already use

Insightful features one-click integrations with 50 of the most used business tools, plus API integration for 1,000s more

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REVIEWS & AWARDS THAT SPEAK FOR THEMSELVES

Voted #1 for ease of use and results

Insightful earns top ratings for helping teams work smarter—with clarity, simplicity, and real results that impact the bottom-line.

Used daily to drive bottom line results at over 5,000 organizations
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4.8/5
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4.8/5
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4.6/5
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4.8/5
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Insightful is a top rated platform across all review sites

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