Hybrid work

Hybrid workplace software that compares settings, not people

Set hybrid policy on what each setting produced. Productive time on office and remote days, by team, with no GPS.

Desk-based knowledge work.
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Insightful software features shown on product dashboard: Productivity Trends, Activities/Timeline and Office vs. Remote
“We scaled to 30,000+ contractors without losing millions to work fraud.”
Shaun VanWeelden
Head of CX & Ops, Mercor
Case Study
"With Insightful, we address issues in real time — so we're far more proactive than reactive with our employees."
Nathan Yap
CEO, SupportZebra
Case Study
"When we started with Insightful, productivity was in the high 70s. Now we're at 92% — and people come asking, 'How did I do today?' It's gamified their work."
Brett Vance
Agency Owner, Farmers Insurance
Case Study
"Insightful shows us the when, where, and what of problems. Not micromanagement — transparency."
Grant Knaggs
COO, Caduceus Health
Case Study
“It’s very easy to learn and understand how Insightful works.”
Willmar Marin
Chief Strategy Officer, Lean Solutions Group
Case Study
Work Intelligence Trusted by Teams from AI Hyperscalers to the Fortune 500
78%
Drop in call abandonment

From 14% to 3% in a hybrid contact center.

30 min
Workload review per employee

Down from 80 hours spent reading it by hand.

40%
Growth on remote-first teams

Growth its own case study credits to working remote-first.

Hybrid work

Set hybrid policy on output, not badges

Most hybrid policies are set on a badge report. It shows who came in, and the policy meeting needs to know what each day produced.

Without Insightful

Without Insightful

Badge data is the only evidence

It counts who came in. The meeting is about what the day produced.

Proximity decides who gets noticed

People in the office pick up visible work. People at home get overlooked.

Two ways to count one workday

Office days come from badges, home days from timesheets. They never match.

Meetings fill the hybrid week

Questions settled at a desk become calendar invites on remote days.

The lease renews on headcount

Nobody can say which offices are used, by how many people, on which days.

Insightful logo

With Insightful

Office and remote days, compared

Productive time on office, remote and mixed days by team, read from the network.

One measure for both settings

One report for office and home. In a visible rollout, people see their own.

One attendance count everywhere

Hours, breaks and adherence captured the same way in both settings.

Meeting load counted in hours

Meeting and message time by team and setting, from length and frequency.

Office space sized against use

Visits, unique visitors and productive time for every office you pay for.

No credit card required
Location Insights

Which days should be office days?

Location Insights compares productive time on office, remote and mixed days, team by team. You set the policy on what each setting produced and defend it with the same numbers.

Office vs home days

Setting from network

Your own thresholds

Office use per site

Stratum Benefits uses Insightful to see how its hybrid teams work and manage performance on that record.

Read the Stratum Benefits story
The working-mode split for one team, office, remote and mixed days side by side.

Reported at team, office and organization level. Based on the network a device connects to. No GPS, no individual location field.

See office and remote days side by side

Deployment and security

One desktop application, and what it never does

It collects app and website activity, active and idle time, and screenshots where you switch them on. Collection scope is set per team before rollout.

What it never captures
No keystroke logging, no audio or video, and no device location services.
Visible by recommendation
A visible rollout gets better adoption and less employee-relations risk. Stealth deployment is supported.
Certified and compliant
SOC 2 Type II and ISO 27001 certified. HIPAA, GDPR and CCPA compliant. AES-256 at rest, TLS 1.2 in transit.
Customer stories

Trusted by 5,000+ Teams Worldwide

HR and operations leaders on setting hybrid policy from recorded hours.

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Allowing team members to monitor their own productivity is empowering and encourages them to keep striving to do better and exceed their own expectations.
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Insightful shows us the when, where, and what of problems. Not micromanagement — transparency.
productivity tips work from homeproductivity tips work from home
Thanks to visualization provided by Insightful, time worked was apparent, and it became clearer what tasks could be redelegated to achieve a more sustainable work-life balance.

Connect the systems your hybrid team uses

50+ integrations, including Workday, Microsoft Entra ID, BambooHR, Zoho, Google Calendar and Microsoft 365.

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Explore Insightful Apps Directory
Top Rated Software Globally. Loved by Customers.

Set hybrid policy on what the days produced

Two weeks of data puts office days next to remote days for every team. It usually settles the argument, one way or the other.
No credit card required
FAQ

What HR leaders ask about hybrid work

Location, data, employee access and devices, answered before the policy meeting.

What is hybrid work software?

Hybrid work software compares how work performs on office days and remote days, so a location policy can be set on what each setting produced. Insightful is a work insights platform. It reports productive time and work time by setting, at team, office and organization level, with no GPS and no individual location. It won't tell you which setting wins. The comparison is your own teams against each other.

Why does a hybrid team need this when an in-office team doesn't?

A manager in one building sees the work. A manager across two settings sees the half in front of them. One measure for both settings closes that gap, and it's what makes the policy defensible when someone questions it. It shows how a setting performed, never why. The why is still a conversation with the team.

Does Insightful report where an employee is?

No. There's no GPS and no use of device location services. The working setting is inferred from the network a device connects to, which classifies a day as office, remote or mixed. That's a category for the day, not a place for the person.

How accurate is the data, and where does it come from?

It's captured as the work happens, at intervals as short as nine seconds. Nothing is self-reported. Anything added by hand is flagged as a manual entry, routed to a named approver, and the approval is logged.

Who decides what counts as a hybrid day?

You do. An admin sets the thresholds that classify each workday, so the report matches the policy you already published. Set them before the first month. Move a threshold mid-quarter and the trend on either side stops comparing the same thing.

Can employees see their own hybrid data?

Yes, in a visible rollout, which is what we recommend. Each person gets a view of their own activity, including their own office and remote split. Stealth deployment is supported, and losing that self-service view is the first thing it costs you.

Does this prove office days are more productive?

No, in either direction. It reports what your own teams produced in each setting, nothing broader. Peach Payments used it and stayed remote-first. Another company's data could point the other way.

Does it run on a personal computer at home?

It can. Whether it should is a policy decision for you to make. The desktop application runs on Windows, macOS and Linux, and a narrower capture configuration can be set for personally owned devices. The conversation with the laptop's owner is still yours to have.