Work data for retention

Spot burnout in the hours, not in the exit interview

By the time an exit interview explains the leaving, the hours behind it have been on the record for weeks. The team hit every date, so nobody thought to open its hours.

Desk-based knowledge work.
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Insightful software features shown on product dashboard: Productivity Trends, Activities/Timeline and Office vs. Remote
“We scaled to 30,000+ contractors without losing millions to work fraud.”
Shaun VanWeelden
Head of CX & Ops, Mercor
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"With Insightful, we address issues in real time — so we're far more proactive than reactive with our employees."
Nathan Yap
CEO, SupportZebra
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"When we started with Insightful, productivity was in the high 70s. Now we're at 92% — and people come asking, 'How did I do today?' It's gamified their work."
Brett Vance
Agency Owner, Farmers Insurance
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"Insightful shows us the when, where, and what of problems. Not micromanagement — transparency."
Grant Knaggs
COO, Caduceus Health
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“It’s very easy to learn and understand how Insightful works.”
Willmar Marin
Chief Strategy Officer, Lean Solutions Group
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5,000+ teams worldwide see how work is spread before somebody hands in their notice.

The exit interview should not be the first sign

Without Insightful

Without Insightful

Three managers noticed it first

Not one of them could show it on anything you could take to a manager.

The reliable one absorbs it

Work drifts to whoever clears it fastest, and no report says so.

A good quarter covers it

The team hit every date, so nobody thought to open its hours.

Looking busy reads as working hard

The person who solved it in seven minutes looks like the quiet one.

You answer for how it lands

Every question about a new tool arrives on your desk before anyone else's.

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With Insightful

You can show it, not describe it

Hours and productive time for everyone on a team, side by side, in one view.

You can see who is carrying it

One person running well above the rest of their team, month after month.

A rise shows through it

Every number comes with its change against the same weeks before it.

A month of work is harder to stage

How the work sits across a team over a month is not a thing anyone performs.

People read what you read

Everyone can open their own record, which is what stops a rollout being pulled.

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Look at last month while you can still act

Before HR signs this off

Nothing here scores a person's chance of leaving

No model, no score, no ranking. You get hours, productive time and meeting and message load, each one beside the same weeks before it. What a rise means, you find out by asking.

Visible by default
People are told at rollout. Stealth deployment is supported, and it is not what we recommend or how this is meant to be used.
Desk-based knowledge work
Windows, macOS and Linux, on a primary computer. Not a warehouse floor, a retail floor or a driving fleet.
What is never read
Hours, applications, sites, meetings and messages. No message text, no document text, and no score for how anybody feels.
Burnout and retention

Whose load is rising, and how long it has been

On their own, each report answers half the question. Read together they tell you which team's load is climbing and what is behind it.

Who is carrying more than the rest?

Hours and productive time for everyone on a team, against the weeks before.

Is it the meetings or the work?

Meetings and messages counted apart from the work, so the answer matches the cause.

Did anything change after we moved work?

The question that comes after this one, and the page that answers it rather than this one.

Client results

Teams that stopped guessing at workload

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It’s embedded in our DNA to use Insightful. Everyone, from a team member or manager to the overall leadership team, looks at it. And we are using it more and more to make decisions, and to really predict capacity problems or capacity successes.
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With Insightful, we can do the work of 8 people with just 2 hires—it shows how much more we can achieve with the right tools and data.
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We didn't know if we were overspending on licensing or underspending. Insightful's quickly been able to allow us to see that utilization across our entire organization spectrum.

The systems that know who is on leave, connected

Insightful syncs time-off status and manager scope from Workday, Microsoft Entra ID, BambooHR, and other platforms, so a week of leave does not read as a drop. You can talk to your work data with MCP connectors.

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Have the conversation before the notice

Two weeks puts a team's hours, its meetings and messages and its evening work on one view. That confirms what people already suspect; a month against the month before it is what shows a climb.
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FAQ

What HR leaders ask us most

Does this predict who is going to leave?

No. There is no score, no model and no prediction here. Insightful reports what the work looked like: hours, productive time, meetings and messages, and hours outside the schedule, each measure against the weeks before. Whether a rise means somebody is unhappy is something you find out by asking them. If you want a tool that ranks people by flight risk, this is not one, and that is deliberate.

What is employee retention software?

Employee retention software helps you work out why people leave and act before they do. Most of the category runs on HRIS records and survey answers. Insightful is not one of those tools. Insightful is a work insights platform. It collects hours, application use and meeting load from desk-based teams and reports them by team, each measure against the period before. On this job that is the workload underneath the retention question, read from the work itself rather than from a survey, so an uneven spread is visible while moving some of it is still an option. It is one input into the question, not the answer to it.

What do I actually do once I can see it?

Four things, and each has a report behind it. Open the hours of the team that looks fine, because a team hitting every date is the one nobody checks. Read four weeks against the four before them. Count the meetings and messages apart from the work, so the answer matches the cause. Then check whether one kind of day is taking the extra, and have the conversation with the employee reading the same record you are.

Will people just perform busyness instead?

It is a fair worry, and it is why the default is team level and against the weeks before rather than a live number anybody is chasing. Hours on their own can be gamed. How the work sits across a team over a quarter is much harder to stage, and nothing here rewards looking busy.

Is this reported per person or per team?

Team level by default. The question is how work is spread, not how one person performed. What is collected is agreed per team before anyone installs anything, which is the collection scope, and finding who took on the extra does mean reading across a team, which is the one place this gets personal. In a visible rollout each person can open their own record.