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Business Management

Managing a business just got a lot easier! We're sharing everything we learned while running Insightful in our blog posts. Keep your company on a good path by following our latest advice on business management.

Business Managementremote online work from home
June 5, 2023

Measuring Success in Customer Support: Key Metrics and KPIs (Part 1)

Master the art of customer support excellence by understanding crucial metrics and KPIs. This guide discusses how remote work tools like Insightful aid companies in tracking employees, optimizing call center outsourcing, and enhancing customer experience. Don't miss out on understanding why employers monitor employees.

Kendra Gaffin
Kendra Gaffin
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Business Managementremote office tools
June 5, 2023

Increase Productivity by Harnessing the Power of Automation in Customer Support

This post delves into the pivotal role automation plays in customer support, improving productivity and streamlining processes. Discover how Insightful’s software can help.

Kendra Gaffin
Kendra Gaffin
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Business Managementremote employers
June 5, 2023

Revolutionizing Helpdesk Efficiency: A Guide to Customer-Centric Issue Resolution

Explore the best practices for setting up a customer-centric helpdesk and discover how Insightful's software enhances efficiency, streamlines issue resolution, and boosts productivity for superior customer service.

Kendra Gaffin
Kendra Gaffin
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Business Managementwhat is idle time
June 2, 2023

How to Surf Waves of Disruption while Improving Operational Efficiency

A guide to managing disruption in the pursuit of greater operational efficiency.

Kendra Gaffin
Kendra Gaffin
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Business Managementremote management tool
June 2, 2023

How a Culture of Creativity Can Nurture Innovation & Drive Growth

Looking to enhance creativity in your workplace? This comprehensive guide provides strategic insights, best practices, and showcases how Insightful's monitoring and productivity software can be your ally in fostering a vibrant creative culture, driving innovation and growth in your organization.

Kendra Gaffin
Kendra Gaffin
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Business Managementonline work
June 1, 2023

Mastering Work-Life Balance for Night Shift Workers: Practical Tips

This comprehensive guide provides proven strategies for night shift workers to achieve and maintain a work-life balance. Filled with rich data, real-world use cases, and effective strategies, we dive into ways to manage sleep, health, productivity, and personal relationships while addressing the role of employers in supporting their nocturnal workforce.

Kendra Gaffin
Kendra Gaffin
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Business Managementonline working
June 1, 2023

Navigating Global Leadership Styles: East Asia & Latin America

Discover how East Asian and Latin and Arab leadership styles shape global business operations and learn how Insightful can support your navigation of these unique approaches.

Kendra Gaffin
Kendra Gaffin
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Business Managementonline work tools
May 31, 2023

Navigating Global Leadership Styles: France, Germany & Sweden

This post delves into the unique leadership styles of France, Germany, and Sweden, and illustrates how the digital tool Insightful can enhance your leadership strategies across diverse cultural contexts.

Kendra Gaffin
Kendra Gaffin
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