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Improve output and efficiency, team by team
You already see the hours. People Intelligence discovers how your people work and shows where time is lost, what it turns into, and what to change.
Hours show the time was spent. We show what it turns into
Every leader is asked to get more from the same teams, with or without AI. But most only see hours and activity. They don't see where time is lost, or what the work produces.
Activity reports show the input: hours, apps and time. People Intelligence shows the output, and what happens in between.
Process mapping studies one chosen process at a time. People Intelligence reads how every team works, from data the app already collects.
Workshops and interviews capture the work as people remember it. Insightful records it as it happens, with nothing for anyone to fill in.
Which tasks did your AI tools speed up? People Intelligence shows them, and which teams to bring along next.
Each opportunity tells you what to change, then shows you the result
Built from the work itself, with nothing to set up first
The Insightful desktop app reads which apps and screens people use, in what order. People Intelligence turns that into each team's workflows and shows where time goes and what to change.
Collect
Apps and screens, never what anyone types.
Discover
Each team's workflows, from the work itself.
Show
Opportunities tied to your team's numbers.
Measure
Whether the change worked, on the same data.
We never capture work content. We see how work gets done, not what people type.
What to improve first, from focus time to AI spend
Choose the area that matters most to your team. Each one shows where time is lost or what it turns into, and the change to make.
Operational efficiency
Where the same work gets done twice, like tickets entered in two tools, so you fix the cause and the work happens once.
Protect focus time
How meetings, chat and switching break up the day, and which stretches to protect for focused work.
Workload management
Which teams are stretched and which have room, so you rebalance the work before deadlines slip.
Workforce efficiency
Tickets closed or cases handled for the hours put in, so you see which work moves the numbers you report on. Needs your systems connected.
Capacity planning
How much more a team can take on with the people it already has, so you know before you plan the next hire.
Better ways of working
Where one team does the same work in fewer hours, and how to share their way of working with the others.
AI adoption
Which tasks AI makes faster and where it can help next, so training goes to the teams that get the most from it.
AI spend
What each AI tool adds to the work, like the same task done faster with it than without, so budget follows the tools that help.
IT spend
Which paid tools help teams get work done and which add steps, so you keep the tools that move the work.
What Operations, HR, IT and Finance see, from the same data
Each leader sees the opportunities in their own area.
See what each team's hours produce
Most tools show one side of work: the time people put in, or what came out in your business systems. Insightful sees both and connects them, team by team. Anything not connected shows as not connected.
See your teams' first opportunities, on your own data
Questions about People Intelligence
Short answers on how it works, what it reads, what it never captures and where to start.
Insightful People Intelligence discovers how your people work, and shows you opportunities to improve output and efficiency. Efficiency is where time is lost; output is what the time turns into. It runs on the Insightful desktop app, over the history you already have, and each opportunity comes with the evidence, the effort and the hours it gives back.
Neither. People analytics reads HR records and surveys, and workforce intelligence often means scheduling, skills or talent data. People Intelligence reads how the work itself happens on your teams' computers. It shows how well the time is used and what it turns into, then shows the opportunities, each with the evidence behind it.
No. People Intelligence is about improving how teams work, not watching individuals. Opportunities are about teams and departments; anything about one person goes to their manager as a conversation starter, compared with their own normal. We see how work gets done, not what people type, and we never capture message or document content or AI prompts.
Within 30 days of installing the app, with nothing to map or define first. If you already use Insightful, People Intelligence starts from the history you have. Start with one department, such as a busy support desk or a team rolling out AI, and act on one opportunity that's quick to try. Topics that use another system start once it's connected.
People Intelligence is built for desk-based knowledge work: teams that work on a computer with the Insightful app installed. Meetings and calls away from the keyboard count too, through calendar and softphone integrations. Field, warehouse and retail-floor roles without a primary computer are outside its scope, and there is no mobile app.
People Intelligence runs on Insightful's security foundation: SOC 2 Type II, ISO 27001, HIPAA, GDPR and CCPA, with data hosted in the US or the EU. Insightful reads how work gets done, never keystrokes, message or document content, or what anyone types into an AI tool. The SOC 2 Type II report is available under NDA, and the service runs in the cloud.
People Intelligence comes with the Insights plan, which also includes Workforce Analytics. Current prices are on the pricing page. You can move part of your team to Insights and keep the rest on Analytics, and adding it turns on People Intelligence over the data you already collect.
It shows each team where its time goes and where it's lost, measured from the work itself, such as time spent per ticket. Then it suggests specific changes, such as two focus blocks a day for a support team. Each change comes with the steps to take, and the same data shows whether it worked. Efficiency improves one change at a time.
