HABC Before Insightful
Housing Authority of Bergen County (HABC) is a public housing agency in New Jersey. They have one main office, and multiple field offices around the county. Before the pandemic their entire team was working from the office, however as the COVID-induced lockdown started, a rapid shift to working from home was needed.
It’s unusual for a government agency to work remotely. This presented additional challenges for HABC as their team grappled with accountability, timesheets and proving to their board that being productive is possible when working from home.
HABC had a payroll system in place that enabled employees to clock in and out, but they needed greater visibility into the daily activities of their newly remote workforce.