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Performance Management

Focused on elevating team and individual performance, this category explores frameworks for setting clear goals, providing constructive feedback, and fostering an environment that encourages continuous improvement and achievement.

Performance Management
December 12, 2024

3 Strategies to Stop Call Center Burnout Before It Starts

Reduce burnout in your call center using Insightful’s real-time data. Monitor computer activity remotely, see workload trends, adjust schedules proactively, and create a healthier work environment that supports agent well-being and enhances team efficiency.

Dora Ordanić
Dora Ordanić
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Performance Management
November 27, 2024

Boost FCR with Data-Driven Call Center Training Programs

Poor training costs you customers with every repeat call. Smart call center performance metrics reveal where your best agents excel and why others struggle. Discover how Insightful's call center monitoring software helps build call center training programs around proven success patterns.

Dora Ordanić
Dora Ordanić
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Performance Managementemployee productivity monitoring software
October 22, 2024

Workplace Pulled Apart by Generational Divides? Here’s How to Bridge the Gap

Bridge the generational divide in your workplace with Insightful. Discover strategies to align Gen Z's high expectations with management goals, raise productivity, and foster a purpose-driven environment.

 Sonja Glisic
Sonja Glisic
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Performance Managementproductivity monitoring software
October 16, 2024

79% of Employees Consider Quitting Under This Leadership Style - Here's How to Retain Your Team

Learn how Insightful's tools can transform your leadership approach, reduce micromanagement, improve workforce productivity, and improve team retention.

Kendra Gaffin
Kendra Gaffin
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Performance Managementemployee productivity
October 16, 2024

53% of Leaders Say Inconsistent Performance Is an Issue - Could WFA Be the Solution?

Uncover how different work settings impact team focus and productivity. Learn to optimize diverse work preferences for peak performance by implementing WFA and see how Insightful's hour tracker tools can transform your approach to workplace flexibility.

Dora Ordanić
Dora Ordanić
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Performance Managementhow to know if remote employees are working
September 26, 2024

Do Gen Z's Work Expectations Seem Unrealistic? Here's the Fix

Learn how to manage and retain Gen Z employees with Insightful's powerful monitoring software. Optimize remote work, improve focus, and drive results.

Kendra Gaffin
Kendra Gaffin
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Performance Managementworkplace monitoring
September 24, 2024

The Distraction Plague: 5 Strategies to Get Gen Z Back on Track

Learn how to maximize productivity and focus with Insightful’s workplace monitoring and remote working tools.

Kendra Gaffin
Kendra Gaffin
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Performance Managementhow to monitor remote employees
April 4, 2024

Why Diverse Work Environments Demand New Performance Benchmarks

Explore the transformative power of Insightful worker time tracker software in reshaping productivity for remote, office, and hybrid work settings. This essential read offers managers strategies to elevate team performance and adapt to modern work challenges.

Dora Ordanić
Dora Ordanić
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