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All Posts Tagged with

Tech

Insightful's engineering team solves challenges daily, and here we'll talk about them and hopefully help you resolve the issues your team is encountering.

Process Optimization
June 1, 2026

Workforce Analytics for IT and Software Services Explained

For IT and software services companies, protecting team capacity while improving profitability matters. Here’s how workforce analytics data can help.

Workforce Analytics for IT and Software Services Explained
Vanja Savic Petrovic
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Process Optimization
April 23, 2026

Most Workflows Are Unmapped: What It’s Costing Your Business

Unmapped workflows reduce capacity, hurt margins, and create hidden burnout. Learn how leaders fix workforce productivity gaps with better visibility.

Most Workflows Are Unmapped: What It’s Costing Your Business
Vanja Savic Petrovic
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Performance Management
April 23, 2026

Is Your AI Investment Actually Working? A Practical Guide to Measuring Workforce ROI

How do you measure the ROI of AI tools? Track costs, productivity, and workforce impact with clear, actionable insights.

Is Your AI Investment Actually Working? A Practical Guide to Measuring Workforce ROI
Vanja Savic Petrovic
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Business Management
June 21, 2025

How Workforce Visibility Tools Are Adapting to New Labor Regulations

Explore how employee monitoring solutions are changing to meet new legal and ethical standards in employee monitoring.

How Workforce Visibility Tools Are Adapting to New Labor Regulations
Kendra Gaffin
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Interviews
June 17, 2025

Insightful Head of Customer Success Jack Zimnavoda Featured on the Selling the Cloud Podcast (Listen Now)

Listen to the latest episode of the Selling the Cloud Podcast where Jack shares Insightful’s approach to customer success – and how it drives revenue and retention.

Insightful Head of Customer Success Jack Zimnavoda Featured on the Selling the Cloud Podcast (Listen Now)
Kendra Gaffin
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June 15, 2025

Choosing the Best Call Center Tools and Strategies: Your Top Questions Answered

A practical guide to improving call center operations with the right tools, outsourcing options, and data-driven strategies. Try Insightful’s contact center quality monitoring platform free for 7 days.

Choosing the Best Call Center Tools and Strategies: Your Top Questions Answered
Kendra Gaffin
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Performance Management
June 3, 2025

Are Too Many Unproductive Apps Wasting Your Resources?

Too many tools. Too little impact. Learn how to identify app inefficiencies, reduce costs, and streamline your stack with employee website monitoring software.

Are Too Many Unproductive Apps Wasting Your Resources?
Kendra Gaffin
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Performance Management
June 2, 2025

The Workforce Visibility Paradox — Why Too Much Data Can Be a Problem

This article explores why too much data clouds decision-making—and how curated insights from smart work monitoring tools are reshaping workforce management.

The Workforce Visibility Paradox — Why Too Much Data Can Be a Problem
Kendra Gaffin
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