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Kendra Gaffin

Process OptimizationRelationship vs. Data-First: How to Diagnose Workplace Problems Responsibly
July 25, 2025

Relationship vs. Data-First: How to Diagnose Workplace Problems Responsibly

Discover how to combine productivity analytics and conversations to uncover root causes faster and avoid costly misdiagnoses.

Kendra Gaffin
Kendra Gaffin
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‍Insightful News and UpdatesInsightful Wins 37 G2 Badges for Summer 2025
July 18, 2025

Insightful Wins 37 G2 Badges for Summer 2025

Insightful (formerly Workpuls) wins 37 badges in G2’s Summer 2025 Report—recognized globally for remote visibility, time tracking, and performance.

Kendra Gaffin
Kendra Gaffin
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‍Insightful News and UpdatesInsightful’s Activity Verification Is Here—Why Fake Work Just Met Its Match
July 11, 2025

Insightful’s Activity Verification Is Here—Why Fake Work Just Met Its Match

Simulated work is rising—and it’s costing remote teams trust. Discover how Insightful’s new Activity Verification feature flags fake activity before it spreads.

Kendra Gaffin
Kendra Gaffin
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Employee MonitoringFrom Focus Helmets to Focus Scores: The Strange Evolution of Productivity Tools
July 10, 2025

From Focus Helmets to Focus Scores: The Strange Evolution of Productivity Tools

Explore the history of productivity tools, from helmets to dashboards, and discover the thoughtful systems that actually support focus today.

Kendra Gaffin
Kendra Gaffin
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Business ManagementHow to Implement HIPAA-Compliant Employee Monitoring in Healthcare
July 8, 2025

How to Implement HIPAA-Compliant Employee Monitoring in Healthcare

A tactical guide to implementing employees tracking that meets HIPAA standards without disrupting clinical workflows. Discover how HIPPA-compliant employee activity monitoring can help.

Kendra Gaffin
Kendra Gaffin
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Business ManagementCut Software Waste, Hit SLAs: How Predictive Visibility Powers BPO Ops
July 7, 2025

Cut Software Waste, Hit SLAs: How Predictive Visibility Powers BPO Ops

Discover how predictive, ethical visibility helps Ops Managers improve SLA performance and gain trust with clients and teams. Find out how Insightful’s PC time tracking software can help.

Kendra Gaffin
Kendra Gaffin
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Business ManagementHow Can BPOs Balance Workforce Visibility with Employee Privacy?
July 4, 2025

How Can BPOs Balance Workforce Visibility with Employee Privacy?

How to monitor distributed BPO teams without compromising privacy or trust—tactical FAQs, use cases, and smart tool guidance. Discover how to get more visibility with computer tracking software.

Kendra Gaffin
Kendra Gaffin
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Employee MonitoringIs Employee Monitoring Legal in the EU, US, and Canada?
June 27, 2025

Is Employee Monitoring Legal in the EU, US, and Canada?

Understand regional employee monitoring laws and how to stay compliant when managing global teams. Try Insightful’s online employee monitoring platform free for 7 days.

Kendra Gaffin
Kendra Gaffin
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