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All Posts BY

Kendra Gaffin

Business ManagementOptimizing Costs in 2025: A Data-Driven Strategy for CFOs
February 21, 2025

Optimizing Costs in 2025: A Data-Driven Strategy for CFOs

Learn how the best remote monitoring software with workforce insights can help CFOs optimize costs, retain top talent, and improve data governance. Get ready to drive sustainable growth, boost productivity, and prepare your organization for the future.

Kendra Gaffin
Kendra Gaffin
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Performance ManagementFrom Inbox Anxiety to Burnout: How Communication Overload Hurts Your Team
February 20, 2025

From Inbox Anxiety to Burnout: How Communication Overload Hurts Your Team

Tired of constant pings and endless emails? Learn how communication overload adds to stress and burnout—and get practical tips to fix it. Plus, see how monitoring employee internet use can help your team stay focused and balanced.

Kendra Gaffin
Kendra Gaffin
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TechnologyPrevent HR Software Sprawl & Build a Smarter Tech Stack
February 20, 2025

Prevent HR Software Sprawl & Build a Smarter Tech Stack

Overwhelmed by too many HR tools? Discover how Insightful can help you streamline your tech stack, reduce costs, and boost productivity.

Kendra Gaffin
Kendra Gaffin
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Productivity and Efficiency ImprovementsWorkloads Are the Biggest Stressor for 54% of Employees—Here’s What Employers Can Do
February 18, 2025

Workloads Are the Biggest Stressor for 54% of Employees—Here’s What Employers Can Do

Overwhelmed employees don’t just burn out—they disengage, leading to missed goals and high turnover. With 54% of employees naming unmanageable workloads as their top stressor, it’s time to rethink your approach. Discover how to create a balanced, productive workplace with strategies that reduce stress, boost engagement, and build a resilient team.

Kendra Gaffin
Kendra Gaffin
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Performance ManagementKeeping Transformations on Track with Real-Time Insights
February 17, 2025

Keeping Transformations on Track with Real-Time Insights

Discover how workforce insights help overcome transformation challenges and keep your teams aligned for lasting success.

Kendra Gaffin
Kendra Gaffin
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Workload ManagementHandling High Call Volumes Without Burning Out Your Team
February 12, 2025

Handling High Call Volumes Without Burning Out Your Team

High call volumes can lead to long hold times, stressed agents, and unhappy customers—but it doesn’t have to be that way. Learn how to optimize workflows, balance workloads, and support your team to thrive under pressure.

Kendra Gaffin
Kendra Gaffin
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Employee MonitoringThe Hidden Costs of Call Center Attrition—and How to Solve Them
February 11, 2025

The Hidden Costs of Call Center Attrition—and How to Solve Them

Explore six strategies to reduce call center turnover, save money, and improve team retention with the help of contact center quality management software.

Kendra Gaffin
Kendra Gaffin
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Performance Management7 Leadership Mistakes that Compromise Psychological Safety (& How to Fix Them)
February 4, 2025

7 Leadership Mistakes that Compromise Psychological Safety (& How to Fix Them)

Explore leadership missteps that impact psychological safety and how to overcome them using actionable strategies and employee monitoring in the workplace.

Kendra Gaffin
Kendra Gaffin
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