The State of Remote Work Report 2022:
How Companies are Preparing for the Future of Work
Access our exclusive research into how company leaders from some of the world’s largest organizations are preparing for the future of work.
Access the Research
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Thanks for your interest! Click the button below to access your copy of The State of Remote Work Report 2022.
Thanks for your interest! Click the button below to access your copy of The State of Remote Work Report 2022.
Discover Actionable Workplace Insights
in the Insightful Blog
If You Can Measure It, You Can Improve It.
Why Employees Are Faking It at Work—& How Data Can Stop It
Quiet vacations, fake collaboration, and time theft aren’t just minor annoyances—they cost time, money, and trust. Learn how Insightful’s business monitoring tools uncover deceptive patterns, address inefficiencies, and create more engaged, accountable teams.
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What’s Driving High Attrition in Call Centers (& What You Can Do About It)
Tired of constantly replacing agents? Learn how top-performing call centers reduce turnover using Insightful's advanced QA and call center monitoring tools. From preventing burnout to ditching micromanagement, discover proven ways to keep your team intact.
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Streamline These Call Center Metrics with Automated QA Solutions
Call center performance hinges on key metrics. Learn how automated QA tools track and improve these metrics in real-time, allowing you to improve agent performance and enhance customer satisfaction.
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Boost FCR with Data-Driven Call Center Training Programs
Poor training costs you customers with every repeat call. Smart call center performance metrics reveal where your best agents excel and why others struggle. Discover how Insightful's call center monitoring software helps build call center training programs around proven success patterns.
Insightful vs. Teramind: An Honest Guide to Choosing the Right Platform
Dive into our honest comparison on Insightful vs Teramind. Explore the standout features, user experience, support services, pricing, and more. Find out which platform is the right solution for your team.
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Managing Distributed Teams in 2024: A Data-Driven Guide
Lost deadlines, burnout, and poor communication can sink distributed teams fast. Discover how Insightful solves these challenges with real-time insights and tools designed to keep teams thriving in 2024.
Here’s How Your Employees Could Trick Your Monitoring Software
Can you let your guard down after implementing employee monitoring system?
Attendance Point System: A Strategy for Managing Employee Absences
Delve into the intricacies of the attendance point system for fair and efficient employee management. Learn how Insightful's employee hour tracking app can provide transparency and productivity in the modern remote work landscape. Dive deeper with our linked guide on morning meeting activities.
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