Create a Thriving Workforce with Actionable Workforce Analytics Data
Workforce analytics reveal how your workforce actually works – not how you think they work. Optimize resource allocation, processes, productivity and more. All in one complete workforce analytics software.
Boost Workplace Efficiency and Productivity
- Increases employee engagement
- Identifies overstaffed or understaffed teams
- Prevents employee burnout with workload distribution
- Remote, hybrid and in-office analytics

Create a Thriving Workforce with Actionable Workforce Analytics Data
Workforce analytics reveal how your workforce actually works – not how you think they work. Optimize resource allocation, processes, productivity and more. All in one complete workforce analytics software.

Answers from Our Employee Analytics Save You Time and Money
Better Utilize Your Workforce
Achieve organizational efficiency by utilizing your workforce in a way that aligns with your resources and priorities.
Create Effective Processes
Analyze workflows, workloads, focus time and task completion time to create more effective, repeatable processes.
Actionable Reports
Our reports turn complex data into easy-to-understand workforce insights that enable you to make better decisions faster.
Integrations That Make Workforce Data Even Richer
Insightful integrates with apps you use every day, allowing you to sync data from all systems to leverage even deeper employee analytics insights.
More Efficiently Use Your Resources for Better Outcomes
Don’t rely on hunches to make critical decisions. Use clear employee analytics insights to create a more efficient workforce. Your existing resources, utilized in the optimal way.



Try Insightful for Free Today
Transform Work Data into Enhanced Employee Performance
Don’t rely on hunches to make critical decisions. Use clear employee analytics insights to create a more efficient workforce. Your existing resources, utilized in the optimal way.



Every Feature You Need to Turn Data into Actionable Insights
Know what makes your workforce and business thrive, then optimize your processes to match.
Focus Time
Eliminate distractions and prevent employees getting sidetracked by tracking time spent on core work versus time spent on low priority tasks.
Workflow Analysis
Analyze your workflows to find new ways to optimize your processes to get work done more effectively and efficiently.
Productivity Monitoring
Productivity metrics, trends and patterns give you clear cut data of performance over any time period.
Customizable Reports
Automated, customizable reports give you a complete, objective overview of your team’s performance – whenever you need it.
Location Insights
Segment work data based on location to see where your people work best – and design a work model to match.
Technology Usage
Analyze how technology is used to make sure it helps rather than hinders performance.
An Award-Winning Software.
Loved by Customers.
Enterprise-Grade Security
Encrypted data and multi-certificate compliance keep your work data private and secure. HIPAA, SOC 2, ISO 27001. GDPR and more.



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People Love Insightful
Insightful has really helped us pinpoint
inefficiencies in our processes.
Tanya Holmes
Director of Client Services at Botkeeper

Understand and Improve How Your Team Works with Insightful
FAQs
Intelligent Process Improvement automates time and task tracking across your organization. Like time mapping software, it automatically captures time spent on tasks, identifies task transitions, and groups-related activities like calls or tickets. This automation eliminates manual input, ensuring more accurate data that streamlines workflows, optimizes resources, and improves efficiency across teams.
Yes, the platform is highly customizable. It adapts to your specific workflows with the ability to set custom rules for time tracking, task detection, and reporting thresholds. You can also apply preset templates for best practices or tailor them to fit your unique operations, ensuring the system matches your organization's needs.
Unlike traditional time tracking, which relies on manual input, Intelligent Process Improvement fully automates the work time mapping process. This reduces human error, ensures accurate time mapping, and tracks task transitions seamlessly. The result is smoother workflows, more precise time tracking, and better visibility into how work is truly performed, saving time and improving accuracy.
Industries that handle repetitive tasks or rely on complex workflows, like call centers, insurance, financial services, and remote or hybrid teams, benefit greatly. Common use cases include optimizing claims processing, managing customer support, tracking project timelines, and improving resource management. It’s ideal for industries where accurate task tracking and process improvement are critical to success.
Yes, Insightful offers a risk-free trial. You can experience the platform’s automation, customization, and detailed insights firsthand, helping you see how it can optimize your workflows and improve efficiency, without any upfront commitment.