The Ultimate Guide to Productivity Management
Insightful / Productivity Management Software
Office & Remote Productivity Tool

Achieve More with In-Depth Productivity Management

The only productivity tool you need to increase productivity with real-time activity, technology and workflow insights.

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Top Rated Software Globally. Loved by Customers.

Our 210,000+ Users from All Around the World Use Insightful

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WHY CHOOSE INSIGHTFUL

Understand Productivity Blockers, Then Remove Them

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Gain Transparency into Work

See what your people are working on in real-time from anywhere with clear visibility.

Keep People Accountable 

Build a culture of accountability with activity tracking and proof of work.

Foster Sustainable Productivity

Support healthy work habits, nurture employee wellbeing and foster long-term productivity.

Integrations

Integrates with All Your Tools to Maximize Productivity

With over 50 integrations available on the Insightful platform, connecting with your team's top tools is just a click away.

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Explore Insightful Apps Directory
TIME & TASK MANAGEMENT

Boost Team Productivity & Keep Projects on Track

Automatically capture and analyze all your work-related activity, transforming it into actionable insights that improve daily decision-making and boost efficiency.

Auto-Track Time to Project Tasks

Once your projects are set up – e.g. calls, tickets, or cases – Insightful automatically recognizes employee activity then tracks time and applications used to complete them with zero manual effort.

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Easily Manage Time More Accurately

Automatically capture task time by detecting unique URLs, providing an accurate view of company-wide time allocation for flawless time logs and precise billing.

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Capture Every Minute Across Tasks

Autodetect transitions between tasks and subtasks, keeping every call, case, or ticket accounted for, allowing you to manage workloads and timelines with precision.

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Make More Informed Resourcing Forecasts

Measure total project time, average task time, and session interruptions to optimize efficiency and predict future project resource needs more accurately.

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STREAMLINE PROCESSES

Boost Team Efficiency with Real-time Employee Performance Data

Gain a granular view of tasks, time, and performance metrics in one dashboard. Unmatched process visibility that lets you make smarter, data-driven decisions.

Gain Full Visibility into Processes

Automatically capture and analyze all task-related activities for data-driven insights into process effectiveness, helping you balance workloads, optimize resources, and boost efficiency.

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Optimize Technology to Enhance Productivity

Get full visibility into the tools your team uses for each task and how. Spot and correct inefficiencies – like too much time on messaging apps – to eliminate wasted time and speed up task completion.

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Eliminate Process Bottlenecks with Real-Time Data

Access real-time data on employee performance, task progress, and resource use to quickly spot inefficiencies, refine workflows, and reduce costs.

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Customize Workflow Analysis For Your Needs

Adapt workflow analysis to match your unique operations via custom rules for task detection, accuracy thresholds, best-practice reporting, and more.

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COACHING & PERFORMANCE IMPROVEMENT

Do Data-Backed Coaching for Continuous Improvement

Identify the winning behaviors of top performers to coach teams based on best practices and drive excellence.

Level Up Performance with Custom KPIs

Measure vital metrics like task efficiency and completion time, then use them to set custom KPIs tailored to your goals to drive growth across your teams.

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Nurture Employee Growth

Encourage continuous, self-led improvement and greater role ownership by providing employees with visibility into how they manage their time and tasks.

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Set & Achieve Performance Benchmarks

Identify and apply top performers' best practices across all teams to maintain high-performance standards throughout your organization.

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Measure Performance Trends Over Time

Analyze performance trends across specific time frames—daily, weekly, or monthly—to identify patterns and continually adjust coaching strategies.

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PRODUCTIVITY MEASUREMENT

Increase Organization-Wide Productivity

Identify when employees work best, measure productivity over time and allocate resources more effectively based on needs. All via a customizable dashboard.
KEY PRODUCTIVITY METRICS

More Visibility, More Productivity

Analyze work habits, spot hidden trends and uncover costly inefficiencies using productivity metrics to make your team more productive. 

Visualize top productive employees, teams, and productivity trends
MANAGE PRODUCTIVITY EVERYWHERE

Manage Globally with Confidence

Measure how work location impacts performance and remote work productivity so you can manage remote and hybrid teams with clear visibility.

View Office vs Remote feature on the Dashboard
RESOURCE MANAGEMENT

Simplify Capacity Planning

Productivity metrics give you real-time visibility into how workloads and resources are allocated to avoid costly understaffing or overstaffing.

View on the Dashboard scheduled shifts and timesheets for efficient time and attendance
Insightful software dashboard showing an example company’s productivity score, work time, most productive employees and teamsInsightful dashboard showing office vs remote functionality, including timeline, location, work time, and productivityInsightful dashboard showing time and attendance functionality, namely scheduled shifts, timesheets and attendance management
Features

Every Feature You Need toMeasure Productivity

Get more out of your workdays with Insightful.

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Location Insights

View office and remote worker productivity, then create a work style to match.

Real Time Monitoring

Instantly see how time and focus are allocated so you can prioritize effectively.

Screen Monitoring

Gain visibility into current tasks and activities to gain proof of work.

User Activity Monitoring

Analyze employee activities to enhance overall operational efficiency.

Reports

Data-rich productivity reports help you analyze individual and team productivity over time.

Technology Usage

Make sure technology is supporting productivity, not stifling it by categorizing websites and apps as productive or unproductive.

SUCCESS STORIES

People Love Insightful

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“When we started using Insightful productivity was at about 70% to 80%. Right now we're at 92%!”

​​Brett Vance

Agency Owner, Farmers Insurance

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WORKFORCE OPTIMIZATION

Create a More Effective Workplace

Achieve more with the same resources by more effectively utilizing your people, processes and technology.

Insightful software dashboard showing an example company’s productivity score, work time, most productive employees and teamsInsightful dashboard showing office vs remote functionality, including timeline, location, work time, and productivityInsightful dashboard showing time and attendance functionality, namely scheduled shifts, timesheets and attendance management
HEALTHIER WORK HABITS

Keep Your People Engaged

Ensure employee wellbeing and safety by spotting early signs of burnout, balancing workloads and ensuring downtime.

Visualize top productive employees, teams, and productivity trends
EMPLOYEE ENGAGEMENT

Enable People to do Great Work 

Better support your team by spotting coaching and training opportunities during onboarding or when they are stuck.

View Office vs Remote feature on the Dashboard
WORKFLOW & PROCESS ANALYSIS 

Optimize Your Processes 

New levels of visibility help you eliminate processes inefficiencies so you can maximize ROI and minimize task completion times.

View on the Dashboard scheduled shifts and timesheets for efficient time and attendance
awards and ratings

An Award-Winning Software.
Loved by Customers.

leader 2023
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4.8/5
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4.8/5

FAQs

1. What is Intelligent Process Improvement and How Does It Work?

Intelligent Process Improvement automates time and task tracking across your organization. Like time mapping software, it automatically captures time spent on tasks, identifies task transitions, and groups-related activities like calls or tickets. This automation eliminates manual input, ensuring more accurate data that streamlines workflows, optimizes resources, and improves efficiency across teams.

2. Can Intelligent Process Improvement Be Customized?

Yes, the platform is highly customizable. It adapts to your specific workflows with the ability to set custom rules for time tracking, task detection, and reporting thresholds. You can also apply preset templates for best practices or tailor them to fit your unique operations, ensuring the system matches your organization's needs.

3. How Is It Better Than Standard Time Tracking?

Unlike traditional time tracking, which relies on manual input, Intelligent Process Improvement fully automates the work time mapping process. This reduces human error, ensures accurate time mapping, and tracks task transitions seamlessly. The result is smoother workflows, more precise time tracking, and better visibility into how work is truly performed, saving time and improving accuracy.

4. Which Industries & Use Cases Benefit the Most?

Industries that handle repetitive tasks or rely on complex workflows, like call centers, insurance, financial services, and remote or hybrid teams, benefit greatly. Common use cases include optimizing claims processing, managing customer support, tracking project timelines, and improving resource management. It’s ideal for industries where accurate task tracking and process improvement are critical to success.

5. Is There a Free Trial Available?

Yes, Insightful offers a risk-free trial. You can experience the platform’s automation, customization, and detailed insights firsthand, helping you see how it can optimize your workflows and improve efficiency, without any upfront commitment.

Become More Productive with Insightful

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