Botkeeper Before Insightful
Botkeeper is a software company that provides remote, scalable, and automated bookkeeping support for accounting firms using a combination of machine learning, artificial intelligence, and skilled accountants. They currently have three offices in Boston, New York, Sri Lanka, and the Philippines, with the majority of employees working remotely.
Before Insightful, Botkeeper had not used any software or tracking system to review employee activity. They decided it was time to find a tracking solution when they realized employees were spending too much time tracking their time manually. Further, this method of time tracking was too susceptible to human error.
In addition, Botkeeper had a hard time knowing how their team was spending their time and pinpointing where they could make improvements. They looked at a few other options before settling on Insightful. In the end, they opted for Insightful because of its easy-to-navigate interface which makes it the most user-friendly solution.