Speciality food manufacturer Village Gourmet had a problem: their employees always seemed to be busy, yet projects weren’t getting finished. It’s the classic managerial challenge; a company-wide tendency of “busywork”, rather than productive work.
Why were the Village Gourmet team’s productivity so inconsistent? What was preventing employee focus and causing project delays? Without visibility into workflows, Village Gourmet leaders were lost for answers.
They needed data and visibility to find out – two things they didn’t have. It was a problem only made worse by many teams working remotely.
In search of more visibility into work time and productivity, Village Gourmet turned to Insightful.
With Insightful in place, Village Gourmet managers were, for the first time, able to see what was causing the disconnect between hours worked and projects not getting completed.
Data from Insightful’s app and website usage and productivity pattern features also helped the company understand why some employees were overworked, while others were underutilized.
At last, Village Gourmet had the transparency they needed.
Most importantly, company leaders were able to pinpoint the number one distraction behind lost focus: unnecessary meetings.
Calendars filled with meetings are a menace of modern workplaces. It was no different for Village Gourmet. Looking at the data clearly presented on the Insightful dashboard, Village Gourmet leaders discovered employees were needlessly spending dozens of in meetings each week.
Insightful revealed that this meeting overload was preventing employee focus time, which was causing projects to stall or fail. This led the company to institute “No Meeting Wednesday”, a policy that allows employees a full day of uninterrupted focus time.
Insightful also revealed that meetings were often unproductive and attended by employees who weren’t required. These insights led to the creation of the Village Gourmet’s “How to Run a Productive Meeting" guidelines.
Since implementing their new meeting policies with the help of Insightful, Village Gourmet’s productivity has increased to 90-95% across the company. And Wednesday is now consistently the highest productivity day.
Jose Cano
Manager, CI & Information Technology
Insightful delivered the transparency and analytical tools Village Gourmet needed to make remote work consistently productive. Not only is this a competitive advantage for the organization, but it has also increased employee job satisfaction.
Jose Cano
Manager, CI & Information Technology
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