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Kendra Gaffin

Employee MonitoringWorkplace Surveillance in 2025: What’s Legal, What’s Ethical, & What’s Next?
November 3, 2025

Workplace Surveillance in 2025: What’s Legal, What’s Ethical, & What’s Next?

Explore the future of workplace surveillance—what’s legal, what’s ethical, and how to lead with clarity, not control.

Kendra Gaffin
Kendra Gaffin
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Employee MonitoringThe Ethics of Tracking Employees: Where Do You Draw the Line?
October 29, 2025

The Ethics of Tracking Employees: Where Do You Draw the Line?

Learn how to implement employee tracking computer software with clear boundaries, shared visibility, and trust—without compromising performance or compliance.

Kendra Gaffin
Kendra Gaffin
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Employee MonitoringCan Employees Sue Companies Over Workplace Monitoring?
October 28, 2025

Can Employees Sue Companies Over Workplace Monitoring?

Learn when employee monitoring becomes a legal risk—and how to avoid it with transparent, compliant practices with Insightful’s user activity monitoring software.

Kendra Gaffin
Kendra Gaffin
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Employee MonitoringGetting Employee Buy-In: How to Introduce Monitoring Without Resistance
October 27, 2025

Getting Employee Buy-In: How to Introduce Monitoring Without Resistance

A tactical guide to rolling out employee monitoring software PC tools in a way that earns trust, avoids backlash, and strengthens team alignment.

Kendra Gaffin
Kendra Gaffin
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Business ManagementScaling Annotation Without Losing Accuracy: A QA Playbook
October 3, 2025

Scaling Annotation Without Losing Accuracy: A QA Playbook

Scaling annotation teams often leads to errors. This blog shows how proactive QA and monitoring tools keep labeling quality consistent at scale.

Kendra Gaffin
Kendra Gaffin
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Performance ManagementFrom Invisible to Engaged: Managing Global IT in Hybrid Work
October 3, 2025

From Invisible to Engaged: Managing Global IT in Hybrid Work

Hybrid IT teams risk disengagement without visibility. This blog shows how managers use structure, tools, and accountability to keep them engaged.

Kendra Gaffin
Kendra Gaffin
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Performance ManagementWhy “Shift Adherence” Means Nothing Without Visibility in BPO Workflows
October 10, 2025

Why “Shift Adherence” Means Nothing Without Visibility in BPO Workflows

Telephony adherence shows logins, not productivity. Learn how Insightful turns adherence into proof that strengthens SLAs, trust, and client relationships.

Kendra Gaffin
Kendra Gaffin
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Remote Work ManagementHow Engineering Leaders Balance Autonomy & Output in Remote-First Teams
October 10, 2025

How Engineering Leaders Balance Autonomy & Output in Remote-First Teams

Remote engineering teams often struggle to balance autonomy with accountability. This article shows how Insightful helps leaders restore visibility and keep delivery on track.

Kendra Gaffin
Kendra Gaffin
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