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All Posts BY

Dora Ordanić

Performance Management3 Strategies to Stop Call Center Burnout Before It Starts
December 12, 2024

3 Strategies to Stop Call Center Burnout Before It Starts

Reduce burnout in your call center using Insightful’s real-time data. Monitor computer activity remotely, see workload trends, adjust schedules proactively, and create a healthier work environment that supports agent well-being and enhances team efficiency.

Dora Ordanić
Dora Ordanić
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Performance ManagementBoost FCR with Data-Driven Call Center Training Programs
November 27, 2024

Boost FCR with Data-Driven Call Center Training Programs

Poor training costs you customers with every repeat call. Smart call center performance metrics reveal where your best agents excel and why others struggle. Discover how Insightful's call center monitoring software helps build call center training programs around proven success patterns.

Dora Ordanić
Dora Ordanić
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Remote Work ManagementManaging Distributed Teams in 2024: A Data-Driven Guide
November 21, 2024

Managing Distributed Teams in 2024: A Data-Driven Guide

Lost deadlines, burnout, and poor communication can sink distributed teams fast. Discover how Insightful solves these challenges with real-time insights and tools designed to keep teams thriving in 2024.

Dora Ordanić
Dora Ordanić
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Performance Management53% of Leaders Say Inconsistent Performance Is an Issue - Could WFA Be the Solution?
October 16, 2024

53% of Leaders Say Inconsistent Performance Is an Issue - Could WFA Be the Solution?

Uncover how different work settings impact team focus and productivity. Learn to optimize diverse work preferences for peak performance by implementing WFA and see how Insightful's hour tracker tools can transform your approach to workplace flexibility.

Dora Ordanić
Dora Ordanić
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Productivity and Efficiency Improvements17 Essential Productivity Management Techniques to Keep Your Teams Productive
October 2, 2024

17 Essential Productivity Management Techniques to Keep Your Teams Productive

Discover 17 revolutionary productivity management techniques to transform your team's performance. From the Bullet Journal to the 80/20 Rule, learn how to optimize workflows and boost output. See how Insightful's employee monitoring software can turn these strategies into tangible results.

Dora Ordanić
Dora Ordanić
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Employee MonitoringThe $16 Million Mole: The Real Cost of Insider Threats
September 19, 2024

The $16 Million Mole: The Real Cost of Insider Threats

Discover the shocking impact of insider threats on businesses across industries. Learn why traditional security measures fall short and how Insightful's innovative platform can help you detect these costly internal risks before they damage your business. Protect your organization from within.

Dora Ordanić
Dora Ordanić
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Time Tracking16 Essential Time Management Techniques to Keep Your Teams Focused
September 6, 2024

16 Essential Time Management Techniques to Keep Your Teams Focused

Explore 16 time management techniques designed for today's busy teams. From the Pomodoro Technique to the 4D System, find ways to enhance focus and output. Learn how Insightful's platform aids in applying these methods for better results.

Dora Ordanić
Dora Ordanić
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Workstyle IntelligenceInsider Threats: The $15 Million Mistake You Can't Afford to Ignore
July 29, 2024

Insider Threats: The $15 Million Mistake You Can't Afford to Ignore

Insider threats can devastate businesses unprepared to respond. Explore our comprehensive guide on best practices for swift and effective incident management. Discover how Insightful's monitoring tools can improve your security posture.

Dora Ordanić
Dora Ordanić
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