Workpuls Teramind ActivTrak Hubstaff DeskTime Time Doctor RescueTime Kickidler Veriato Work Examiner
Price $6/user/month $6/user/month $7.20/user/month $7/user/month $7/user/month $9.99/user/month $6/user/month $9.99/user/month $150/licence/year $60/licence (lifetime)
Free trial 7 days 7 days No 14 days 14 days 14 days 30 days 7 days Yes 30 days
Ease of use Very easy Difficult Very easy Easy Easy Very easy Very easy Very easy Very difficult Easy
Unlimited (tracker working 24/7)
Fixed (defined working hours)
Automatic (when computer is connected to a specified network)
Manual (start/stop)
Project based (track time only on projects)
Stealth mode
App and website usage
Real-time monitoring
Offline time tracking
Activity levels
Remote desktop control
Website/activity blocking
Screenshots on demand
Screen recording
Productivity trends
Websites and apps labeling
Category labeling
Productivity alerts
User behavior analytics
Data loss prevention
Advanced file and web monitoring
Productivity reports
Team reports
Email reports
Access management
Mac desktop app
Windows desktop app
Linux desktop app
Mobile app iOS, Android iOS, Android iOS, Android iOS, Android iOS, Android Android
Browser extension Chrome Chrome Chrome
Other Citrix, VMware Chrome OS
Support Phone, email, online Phone, email, online Phone, email, online Email, online Phone, email, online, in-person Online Phone, email, online Email, online, Viber, Whatsapp Phone, email, online, support ticket Phone, email, online
Knowledge base
Video tutorials
Integrations comming soon
Deployment cloud, on-premise cloud, on-premise, AWS, Azure cloud cloud cloud cloud cloud on-premise cloud, on-premise on-premise
Kronos Humanity Timeclockplus Tsheets Wheniwork Deputy Replicon Jibble EbilityTimeTracker OnTheClock BeeBole
Price(per month)Available upon requestFrom $2 per userAvailable upon requestFrom $6.40 per user+$16Free for up to 75 usersFrom $2.50 per userBasic plan:$30 for 5 users+$5 per additional userFrom $1.50 per employeeFrom $4 per user+$8From $2.20 per user$5.99 per user per month
Free trial30 days14 daysYes14 days14 days14 days30 days30 days,no credit card required
Ease of useDifficultEasyDifficultVery easyEasyEasyDifficultVery easyEasyEasyEasy
Timecard management
Shift Trading
Break time management
Real-time tracking
PTO Management
Client billing
GPS tracking
Clock out reminders
Manual time
Web app
Mobile app
Time clock device
Time clock kiosk
Facial recognition
Fingerprint scanning
Group punch-in
Visual reports
Email reports
Time rounding
Manager approvals
Add time for others
Android app
iOS app
Mac desktop app
Windows desktop app
Linux desktop app
SupportPhone and onlinePhone and onlinePhone,chat and onlinePhone and chatEmail and onlineChat and phonePhone,email,chat and onlinePhone and onlinePhone,email,chat and onlinePhone and onlineOnline chat and video support in English,French,and Spanish
Knowledge base
Video tutorials
Community forum
Workpuls Hubstaff Toggl TimeDoctor Harvest TimeCamp Timely Everhour Tick TMetric
Price (per month) $6 per user $5.83 per user $9 per user $9.99 per user $10.80 per user $5.25 per user $99 for 5 users $7 per user $19 for 10 projects $5 per user
Free trial 7 days 14 days 30 days 14 days 30 days Yes 14 days 14 days 30 days 30 days
Ease of use Very easy Difficult Difficult Very easy Easy Very easy Easy Difficult Very easy Difficult
Start/stop buttons
Automatic time mapping
App and website usage
Activity levels coming soon
Real-time tracking
Project adding
Project templates
Project status
Task assignment
Task priorities
Budgeting coming soon
Mark billable/non-billable hours
Payroll calculation
Idle time reminders
Deadline alerts coming soon
Budget alerts coming soon
Client login
Productivity analysis
Email reports coming soon
Mac desktop app
Windows desktop app
Linux desktop app coming soon
iOS app Beta
Android app
Browser extension Chrome Chrome, Firefox Chrome Chrome Chrome, Firefox Chrome Chrome, Firefox, Opera, Edge
Support Phone and online Email and online Email and online Online Online, email and phone Email, online and support ticket Email and chat Email and chat Email Chat
Knowledge base
Video tutorials
Integrations coming soon
On-premise hosting

Upwork, the globally recognized freelancing platform, is a marketplace where skilled professionals connect with businesses seeking specialized talents. As an epicenter of the gig economy, Upwork is invaluable for freelancers and employers alike. 

However, the platform does come with its own set of costs, which can affect your overall earnings or expenses. In this comprehensive guide, we'll dissect Upwork's fee structure and offer some insightful strategies to mitigate these costs.

In addition, discover how Insightful’s software to work remotely from home can help you better manage freelancer productivity and performance. 

Pros and Cons of Using Upwork

Upwork provides many advantages for companies looking to work with freelancers, but it also had disadvantages to consider:


  • Control over workload: Companies can choose to hire freelancers for as much or as little work as they need, offering flexibility in managing their projects.

  • High-quality talent: Upwork is known for hosting higher-paying projects than many other freelancing sites. As a result, it often attracts high-quality freelancers, which can be a boon for companies seeking top-tier talent.

  • Protection systems: The platform has systems in place to protect companies, which can provide a sense of security when hiring freelancers.


  • Fees: Upwork charges a service fee, which can add to a company's costs. However, it's important to note that these fees contribute to the services and protections provided by the platform.

  • Potential for underqualified applicants: As with any open platform, there may be a risk of receiving proposals from underqualified freelancers. Companies may need to invest time in thoroughly vetting candidates to ensure they find the right fit for their projects [4].

Upwork can be a valuable resource for companies seeking flexible, high-quality freelance talent. However, it's important to be aware of potential drawbacks. Upwork can be fruitful if candidates are carefully vetted, but how can companies better approach the fees?

Understanding Upwork's Fee Structure

To appreciate the dynamics of cost reduction strategies, it's crucial to first understand how Upwork's fee structure works. The platform employs a tiered fee structure that is primarily contingent on a freelancer's lifetime billings with a specific client. This structure is designed to incentivize long-term working relationships between freelancers and clients.

The tiered fee structure operates as follows:

For the initial $500 billed with a new client, Upwork levies a 20% service fee on the freelancer. This could be quite hefty, especially for freelancers who are just embarking on their journey on the platform.

Once the lifetime billings with the same client exceed $500 but are less than $10,000, the fee drops to 10%. This reduced fee is a reward for ongoing and successful collaborations.

Finally, when the lifetime billings with the same client surpass the $10,000 threshold, the fee further decreases to a nominal 5%. This is the lowest service fee bracket, and reaching this level represents a significant milestone in a freelancer-client relationship.

It's also worth noting that clients aren't exempt from charges. Upwork imposes an additional 2.75% payment processing and administration fee on all payments to freelancers.

Exploring the Impact of Upwork's Fees on Freelancers and Clients

Upwork's fee structure, while designed to foster long-term relationships, can have a considerable impact on both freelancers and clients.

For freelancers, the initial 20% fee may seem daunting and can significantly eat into earnings, especially when working on smaller projects or with new clients. This could potentially deter new freelancers or those who typically work on short-term projects.

For clients, the additional 2.75% processing fee can push the cost of a project beyond the initial budget. This could be particularly impactful for small businesses or those hiring freelancers for large, costly projects.

Strategies to Minimize Upwork's Fees

Despite the initial appearance, there are effective strategies to mitigate the impact of Upwork's fees on your earnings or expenditure.

For freelancers, the key lies in nurturing long-term relationships with clients. By transforming a one-time project into an ongoing work relationship, you can quickly climb the fee tier ladder and reduce the percentage that Upwork takes. Besides, building long-term relationships can lead to consistent work, positive reviews, and referrals – all beneficial for your freelancing career.

For clients, one approach to circumvent the additional cost is to consider absorbing the processing fee when setting a project budget. By factoring in the extra 2.75% from the onset, you can ensure the total cost of hiring a freelancer remains within your budget. Additionally, this step could make your offer more attractive to top freelancers who are mindful of Upwork's fees when bidding on projects.

Additional Tips

Beyond the strategies mentioned above, there are other ways you can make the most out of your Upwork experience:

  • Negotiate Rates Wisely: Don't shy away from negotiating your rates, whether you're a client or a freelancer. For freelancers, this means setting a rate that compensates for Upwork's fees while also being fair to your skills and experience. For clients, it involves finding a balance between getting the best value for your money and offering a fair rate that can attract skilled freelancers.

  • Consider Long-Term Contracts: As a freelancer, long-term contracts are your best friend on Upwork. They help you reach higher earning brackets faster, reducing the overall fees you pay. For clients, long-term contracts can mean a steadier work output and less time spent on the hiring process.

  • Be Mindful of Currency Exchange Rates: If you're working with international clients or freelancers, remember that currency exchange rates can affect the final amount that lands in your bank account or the total cost of the project. Keep an eye on these rates and factor them into your calculations when bidding on a project or setting a budget.

  • Take Advantage of Upwork's Resources: Upwork offers a wealth of resources for both freelancers and clients. From how-tos and tutorials to forums and webinars, make sure you're making the most of these resources to help you navigate the platform and its fees.

Harnessing Insightful for Effective Freelancer Management

Working with freelancers can offer your business the flexibility and diversity it needs to thrive in today's fast-paced, digital world. However, monitoring the performance and productivity of remote workers can be challenging. 

how do you monitor employee performance?  

That's where Insightful's software steps in, offering a suite of features specifically designed to facilitate seamless freelancer management. Here's how:

Productivity Trends Dashboard

Insightful's Productivity Trends Dashboard is a powerful tool that solves the problem of how to monitor productivity by enabling you to analyze productivity trends over time. By identifying areas where improvements can be made, you can implement necessary changes to enhance the overall productivity of your freelance team.

Comprehensive Reports and Alerts

Beyond real-time monitoring, Insightful also generates detailed reports on your team's productivity levels. This includes summaries of active and idle time, most used apps, and more. In addition, custom alerts and notifications can be set up to keep you informed of any unusual activity or unproductive behavior.

Privacy and Security

In today's digital age, data security is of paramount importance. Insightful is committed to ensuring the privacy and security of your team's data, with features like role-based access control and strict data encryption. This guarantees that your freelancers' data remains secure and confidential at all times.

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