Workpuls Teramind ActivTrak Hubstaff DeskTime Time Doctor RescueTime Kickidler Veriato Work Examiner
Price $6/user/month $6/user/month $7.20/user/month $7/user/month $7/user/month $9.99/user/month $6/user/month $9.99/user/month $150/licence/year $60/licence (lifetime)
Free trial 7 days 7 days No 14 days 14 days 14 days 30 days 7 days Yes 30 days
Ease of use Very easy Difficult Very easy Easy Easy Very easy Very easy Very easy Very difficult Easy
Unlimited (tracker working 24/7)
Fixed (defined working hours)
Automatic (when computer is connected to a specified network)
Manual (start/stop)
Project based (track time only on projects)
Stealth mode
App and website usage
Real-time monitoring
Offline time tracking
Activity levels
Remote desktop control
Website/activity blocking
Screenshots on demand
Screen recording
Productivity trends
Websites and apps labeling
Category labeling
Productivity alerts
User behavior analytics
Data loss prevention
Advanced file and web monitoring
Productivity reports
Team reports
Email reports
Access management
Mac desktop app
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Mobile app iOS, Android iOS, Android iOS, Android iOS, Android iOS, Android Android
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Other Citrix, VMware Chrome OS
Support Phone, email, online Phone, email, online Phone, email, online Email, online Phone, email, online, in-person Online Phone, email, online Email, online, Viber, Whatsapp Phone, email, online, support ticket Phone, email, online
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Kronos Humanity Timeclockplus Tsheets Wheniwork Deputy Replicon Jibble EbilityTimeTracker OnTheClock BeeBole
Price(per month)Available upon requestFrom $2 per userAvailable upon requestFrom $6.40 per user+$16Free for up to 75 usersFrom $2.50 per userBasic plan:$30 for 5 users+$5 per additional userFrom $1.50 per employeeFrom $4 per user+$8From $2.20 per user$5.99 per user per month
Free trial30 days14 daysYes14 days14 days14 days30 days30 days,no credit card required
Ease of useDifficultEasyDifficultVery easyEasyEasyDifficultVery easyEasyEasyEasy
Timecard management
Shift Trading
Break time management
Real-time tracking
PTO Management
Client billing
GPS tracking
Clock out reminders
Manual time
Web app
Mobile app
Time clock device
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Facial recognition
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Group punch-in
Visual reports
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Time rounding
Manager approvals
Add time for others
Android app
iOS app
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SupportPhone and onlinePhone and onlinePhone,chat and onlinePhone and chatEmail and onlineChat and phonePhone,email,chat and onlinePhone and onlinePhone,email,chat and onlinePhone and onlineOnline chat and video support in English,French,and Spanish
Knowledge base
Video tutorials
Community forum
Workpuls Hubstaff Toggl TimeDoctor Harvest TimeCamp Timely Everhour Tick TMetric
Price (per month) $6 per user $5.83 per user $9 per user $9.99 per user $10.80 per user $5.25 per user $99 for 5 users $7 per user $19 for 10 projects $5 per user
Free trial 7 days 14 days 30 days 14 days 30 days Yes 14 days 14 days 30 days 30 days
Ease of use Very easy Difficult Difficult Very easy Easy Very easy Easy Difficult Very easy Difficult
Start/stop buttons
Automatic time mapping
App and website usage
Activity levels coming soon
Real-time tracking
Project adding
Project templates
Project status
Task assignment
Task priorities
Budgeting coming soon
Mark billable/non-billable hours
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Deadline alerts coming soon
Budget alerts coming soon
Client login
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Mac desktop app
Windows desktop app
Linux desktop app coming soon
iOS app Beta
Android app
Browser extension Chrome Chrome, Firefox Chrome Chrome Chrome, Firefox Chrome Chrome, Firefox, Opera, Edge
Support Phone and online Email and online Email and online Online Online, email and phone Email, online and support ticket Email and chat Email and chat Email Chat
Knowledge base
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Integrations coming soon
On-premise hosting

Managing remote workers can be challenging, particularly when employees are struggling with productivity, motivation, or engagement. 

With remote work becoming the new norm for many companies, it's essential for managers to have effective strategies in place for supporting and managing remote workers who may be struggling. 

In this blog post, we'll explore some practical tips for creating an effective remote work system for managing struggling remote workers. 

Additionally, discover how Insightful's remote employee monitoring tools can help improve productivity and engagement for remote teams.

Managing Remote Workers Who Are Struggling

When managing remote workers who are struggling, it's essential to address the root cause of the problem and provide the necessary support to help employees get back on track. 

Here are some effective strategies for managing struggling remote workers:

Communicate Regularly and Transparently

Effective communication is crucial for managing remote workers, especially those who are struggling. The lack of in-person interaction can lead to feelings of isolation and disconnection. In fact, according to a study by Buffer, 19% of remote workers listed communication as their biggest struggle.

Consistent and transparent communication can help prevent problems from escalating and ultimately improve productivity and morale. Without open and consistent communication, remote workers may feel unsupported and less motivated to perform at their best.

Best practices:

  • Schedule regular one-on-one meetings with remote workers to discuss progress, challenges, and any issues they may be facing.

  • Use video conferencing tools like Zoom or Skype to facilitate face-to-face communication.

  • Encourage open and transparent communication by creating a safe space for employees to share their concerns or challenges.

Monitor Performance

According to a study by Gartner, by 2025, 75% of businesses will use employee monitoring tools to monitor their remote workforce, an increase from 30% pre-pandemic. By tracking productivity, managers can identify areas where employees may be struggling and provide the necessary support.

Insightful's remote work monitoring tools allow managers to monitor their team's activity, such as when they're active, idle, or offline, helping managers keep track of their team's performance and productivity. Managers can also use Insightful to ensure accurate time tracking for work done, enabling them to track their team's progress.

Insightful also provides detailed reports that give managers insights into their team's performance, productivity, and efficiency. This helps managers identify areas where their team is excelling and where they need to improve. 

With Insightful, managers can create customized reports and set up alerts for specific events, such as when an employee spends too much time on social media or when they access a restricted website. This can help managers identify potential issues before they become major problems.

Best practices:

  • Use performance tracking tools like Insightful's employee monitoring software to track employee activity and productivity.

  • Set clear performance expectations and goals to help employees stay on track, and monitor progress using Insightful.

  • Use performance data provided by Insightful to give regular feedback to employees to help them understand their strengths and areas for improvement.

Provide Feedback and Support

When employees are struggling in a remote work environment, they may feel disconnected, unmotivated, and unsure of how to improve their performance. As a result, providing regular feedback and support is essential in helping them identify areas where they can improve and feel valued as part of the team.

Feedback and support can also be provided through employee monitoring software such as Insightful, which allows managers to track employee activity and provide real-time feedback. This can be particularly useful for remote workers who may feel disconnected from their team or unsure of how their performance is being evaluated.

Best practices:

  • Use positive reinforcement to recognize and reward employees for their achievements and efforts.

  • Provide constructive feedback to help employees improve their performance and address any issues.

  • Offer training and development opportunities to help employees improve their skills and knowledge.

Provide Clear Expectations and Goals

When employees are unsure of what they are supposed to do or what is expected of them, they may become demotivated or disengaged. This is particularly true for remote workers who may not have regular face-to-face interactions with their managers. As a manager, it is your responsibility to provide your remote workers with clear expectations and goals. 

Best practices:

  • Set clear objectives, deadlines, and milestones for each project or task.

  • Communicate these expectations clearly and ensure that your remote workers have a clear understanding of what is expected of them.

  • Provide clear expectations by setting SMART goals. SMART stands for Specific, Measurable, Attainable, Relevant, and Time-bound. When setting goals, make sure they meet these criteria so that they are clear and actionable.

Offer Support and Resources

When remote workers are struggling, they may need additional support and resources to help them succeed. As a manager, it is your responsibility to provide these resources and support to your remote workers.

Insightful's employee monitoring software can also help provide support to remote workers. With Insightful, remote teams can monitor their own productivity and gain insight into how they work and where they may need to improve their performance. 

Best practices:

  • Provide additional training or coaching.

  • Offer access to new tools or technology.

  • Provide emotional support. Remember, remote workers may feel isolated or disconnected from the team, so it is important to offer support and make them feel valued.

Build Relationships and Trust

Finally, building relationships and trust with remote workers is essential for managing those who are struggling. When remote workers feel connected to their team and manager, they are more likely to feel motivated and engaged. This will help build trust and make it easier to address any performance issues or struggles.

Best practices:

  • Take the time to get to know your remote workers on a personal level.

  • Schedule regular check-ins or virtual coffee breaks to discuss non-work-related topics and build rapport. 

Managing remote workers who are struggling can be challenging, but it is not impossible. By providing clear communication, expectations, and goals, offering support and resources, and building relationships and trust, managers can help their remote workers overcome challenges and succeed in their roles.

With Insightful's employee monitoring software, managers can also provide additional support and resources to their remote workers, ensuring that they remain productive, engaged, and valued members of the team.

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