Workpuls Teramind ActivTrak Hubstaff DeskTime Time Doctor RescueTime Kickidler Veriato Work Examiner
Price $6/user/month $6/user/month $7.20/user/month $7/user/month $7/user/month $9.99/user/month $6/user/month $9.99/user/month $150/licence/year $60/licence (lifetime)
Free trial 7 days 7 days No 14 days 14 days 14 days 30 days 7 days Yes 30 days
Ease of use Very easy Difficult Very easy Easy Easy Very easy Very easy Very easy Very difficult Easy
Unlimited (tracker working 24/7)
Fixed (defined working hours)
Automatic (when computer is connected to a specified network)
Manual (start/stop)
Project based (track time only on projects)
Stealth mode
App and website usage
Real-time monitoring
Offline time tracking
Activity levels
Remote desktop control
Website/activity blocking
Screenshots on demand
Screen recording
Productivity trends
Websites and apps labeling
Category labeling
Productivity alerts
User behavior analytics
Data loss prevention
Advanced file and web monitoring
Productivity reports
Team reports
Email reports
Access management
Mac desktop app
Windows desktop app
Linux desktop app
Mobile app iOS, Android iOS, Android iOS, Android iOS, Android iOS, Android Android
Browser extension Chrome Chrome Chrome
Other Citrix, VMware Chrome OS
Support Phone, email, online Phone, email, online Phone, email, online Email, online Phone, email, online, in-person Online Phone, email, online Email, online, Viber, Whatsapp Phone, email, online, support ticket Phone, email, online
Knowledge base
Video tutorials
Integrations comming soon
Deployment cloud, on-premise cloud, on-premise, AWS, Azure cloud cloud cloud cloud cloud on-premise cloud, on-premise on-premise
Kronos Humanity Timeclockplus Tsheets Wheniwork Deputy Replicon Jibble EbilityTimeTracker OnTheClock BeeBole
Price(per month)Available upon requestFrom $2 per userAvailable upon requestFrom $6.40 per user+$16Free for up to 75 usersFrom $2.50 per userBasic plan:$30 for 5 users+$5 per additional userFrom $1.50 per employeeFrom $4 per user+$8From $2.20 per user$5.99 per user per month
Free trial30 days14 daysYes14 days14 days14 days30 days30 days,no credit card required
Ease of useDifficultEasyDifficultVery easyEasyEasyDifficultVery easyEasyEasyEasy
Timecard management
Shift Trading
Break time management
Real-time tracking
PTO Management
Client billing
GPS tracking
Clock out reminders
Manual time
Web app
Mobile app
Time clock device
Time clock kiosk
Facial recognition
Fingerprint scanning
Group punch-in
Visual reports
Email reports
Time rounding
Manager approvals
Add time for others
Android app
iOS app
Mac desktop app
Windows desktop app
Linux desktop app
SupportPhone and onlinePhone and onlinePhone,chat and onlinePhone and chatEmail and onlineChat and phonePhone,email,chat and onlinePhone and onlinePhone,email,chat and onlinePhone and onlineOnline chat and video support in English,French,and Spanish
Knowledge base
Video tutorials
Community forum
Workpuls Hubstaff Toggl TimeDoctor Harvest TimeCamp Timely Everhour Tick TMetric
Price (per month) $6 per user $5.83 per user $9 per user $9.99 per user $10.80 per user $5.25 per user $99 for 5 users $7 per user $19 for 10 projects $5 per user
Free trial 7 days 14 days 30 days 14 days 30 days Yes 14 days 14 days 30 days 30 days
Ease of use Very easy Difficult Difficult Very easy Easy Very easy Easy Difficult Very easy Difficult
Start/stop buttons
Automatic time mapping
App and website usage
Activity levels coming soon
Real-time tracking
Project adding
Project templates
Project status
Task assignment
Task priorities
Budgeting coming soon
Mark billable/non-billable hours
Payroll calculation
Idle time reminders
Deadline alerts coming soon
Budget alerts coming soon
Client login
Productivity analysis
Email reports coming soon
Mac desktop app
Windows desktop app
Linux desktop app coming soon
iOS app Beta
Android app
Browser extension Chrome Chrome, Firefox Chrome Chrome Chrome, Firefox Chrome Chrome, Firefox, Opera, Edge
Support Phone and online Email and online Email and online Online Online, email and phone Email, online and support ticket Email and chat Email and chat Email Chat
Knowledge base
Video tutorials
Integrations coming soon
On-premise hosting

As business landscapes grow increasingly diverse and remote, understanding the different types of work hours and how to effectively manage them is paramount for success. 

This comprehensive guide will delve into billable hours, non-billable hours, overtime, flextime, and on-call hours, etc. In addition, discover how a work tracker like Insightful can help you accurately calculate and monitor various types of work hours. 

Billable Hours: The Revenue Generators

Billable hours represent the time directly spent on tasks or projects for clients. Professionals in law, consulting, or freelancing industries commonly use this measure. The formula to calculate these hours is straightforward - simply track the exact time spent working on a client's project. However, it's vital to ensure accuracy. Inaccurate billable hours could lead to billing disputes, loss of trust, and potentially decreased revenue.

Non-Billable Hours: The Hidden Workforce

Non-billable hours include tasks vital for business operations but not directly chargeable to clients, such as team meetings or staff development. They may also encompass vacation time or sick leave. Even though these hours don't generate direct revenue, they are essential for maintaining a healthy and productive work environment.

Accurately tracking non-billable hours provides insights into how much time is spent on administrative tasks or employee well-being, aiding operational efficiency and resource allocation. Ignoring or inaccurately calculating these hours can lead to work overload and employee burnout.

Hours Worked: The Bedrock of Productivity

Hours worked refers to the total time an employee spends on work-related activities, regardless of whether they are billable or not. This includes everything from client meetings and project work to training sessions and team brainstorming sessions. Tracking hours worked accurately is crucial for understanding your business' productivity and labor costs.

However, it's essential to go beyond merely counting the hours. Delving deeper into how these hours are spent will provide valuable insights into operational efficiency and employee engagement. Are your employees spending too much time in unproductive meetings? Are certain projects consuming more time than allocated? Questions like these can be answered by accurately tracking and analyzing hours worked.

Overtime Hours: Beyond the Call of Duty

Overtime hours are those exceeding standard work hours. Labor laws may dictate that these hours be compensated at a higher rate. Accurately calculating overtime hours is vital for both employee satisfaction and regulatory compliance. Mismanagement or inaccurate tracking could lead to legal issues or employee dissatisfaction.

Flextime Hours: Balancing Work and Life

Flextime hours offer employees the flexibility to adjust their schedules to better suit their personal lives. The formula for calculating flextime is as variable as the concept itself. However, tracking these hours is crucial to ensuring that despite the flexibility, the required work gets done. Mismanagement of flextime hours can lead to uneven work distribution and reduced productivity.

On-Call Hours: Always Ready

On-call hours refer to time employees must be available to work if needed, even outside their regular working hours.  This is common in healthcare, IT, and customer service. Inaccuracy in calculating on-call hours can result in staff burnout and lower service quality.

Remote Work Hours: Freedom With Responsibility

The rise of remote work has revolutionized the traditional workweek. With employees working from various time zones and from the comfort of their homes, the concept of a 9-5 schedule is rapidly evolving. The flexibility of remote work can bring about significant increases in productivity and employee satisfaction. However, managing remote work hours also poses new challenges for businesses.

One key element to managing remote work hours successfully is trust. Trust your employees to manage their time effectively and meet their deliverables. However, it's also crucial to ensure that they are not overworking, as the boundaries between work and personal life can blur in a remote setting.

How do companies track employees working from home? Read on to find out!

Insightful: Your Ally in Accurate Time Tracking

Time tracking can often feel like navigating a complex maze, but with Insightful, the path becomes clear and straightforward. Armed with the best remote work tools, Insightful is equipped with top-tier remote work features like real-time monitoring and activity tracking, providing precise, real-time data to fuel your business's forward momentum.

Understanding and appreciating the various types of work hours is beneficial not just for your business, but also for your employees. For instance, flextime - a feature effectively managed with Insightful's comprehensive reporting - can significantly enhance work-life balance, leading to improved employee morale and reduced turnover rates.

Creating a culture that values all kinds of work hours is the cornerstone of boosting productivity and enhancing employee satisfaction. Ignoring non-billable hours can lead to burnout, while inaccurately calculating billable hours can jeopardize business relationships. In addition, mishandling flextime can curb productivity. To avoid these pitfalls, Insightful provides accurate, real-time data on work hours, facilitated by features like the productivity trends dashboard and alerts and notifications.

Insightful stands out by offering a transparent, respectful, and clear way to monitor remote work hours in adherence with employee monitoring laws, without compromising on privacy. Its robust time-tracking capabilities - including keyboard and mouse tracking and the 'Always Active' feature - ensure that remote employees maintain a healthy work-life balance while fulfilling their work obligations.

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